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Re: I didn't receive a text message verification code

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Active Member
Tyler P Member Since: Jun 15, 2019
2471 of 6,700

I am trying to sign up, I keep hitting the verify button and nothing is happening, can someone please help?

Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
2472 of 6,700

Hi Tyler,

 

Thank you for reaching out to us. I checked and it seems that you haven't submitted your profile for a review yet. You are required to fill out the Country field and then click Review Application at the bottom of the page. Our team will reach out to you with the results within 24 hours. Let us know if the issue persists. 

 

Thank you.

~ Aleksandar
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Active Member
Tyler P Member Since: Jun 15, 2019
2473 of 6,700

That doesn't help. I have my profile done. I click on "continue" the box pops up to verify my phone number. I put my number in, click the button and nothing happens. I've done this on mobile, Chrome and Edge and they all do the same thing. The number is correct, but it isn't even telling me it sent it, just acting like I didn't even click the button.

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
2474 of 6,700

Hi Tyler,

 

Thanks for following up. One of our team members will reach out to you directly via support ticket to assist you further.

 

Thank you.

~ Aleksandar
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Active Member
Tyler P Member Since: Jun 15, 2019
2475 of 6,700
Aleksander,

I don't see anything when I click that link.

Tyler
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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
2476 of 6,700

Hi Tyler,

 

One of our team members will reach out to you in a timely manner which will be displayed on this link. We thank you for your patience.

~ Aleksandar
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Active Member
Tyler P Member Since: Jun 15, 2019
2477 of 6,700

Aleksander,

 

It has been 2 days and nothing is in my requests yet. Is there a number I could call or somehow someone could actually reach out to me?

 

Thanks,

 

Tyler

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2478 of 6,700

Hi Tyler,

 

I apologize for the delay in receiving an update. I'll go ahead and follow up with the team handling your case and you can expect one of our agents to reach out to you directly via support ticket as soon as possible.

 

Thank you for your patience.


~ Bojan
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Active Member
Kashif S Member Since: Jun 15, 2019
2479 of 6,700
I recently submitted my request as seller but my request is still pending. How long it can take for the approval?
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Community Guru
Riri A Member Since: Jul 21, 2018
2480 of 6,700

Hi Kashif,

 

We've looked into your account and saw that you haven't completed the registration yet. Please review your information, add your City and click Review ApplicationLet us know if you need anything else.

~ Riri