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Re: I didn't receive a text message verification code

Active Member
Tyler P Member Since: Jun 15, 2019
2511 of 7,023

I am trying to sign up, I keep hitting the verify button and nothing is happening, can someone please help?

Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
2512 of 7,023

Hi Tyler,

 

Thank you for reaching out to us. I checked and it seems that you haven't submitted your profile for a review yet. You are required to fill out the Country field and then click Review Application at the bottom of the page. Our team will reach out to you with the results within 24 hours. Let us know if the issue persists. 

 

Thank you.

~ Aleksandar
Untitled
Active Member
Tyler P Member Since: Jun 15, 2019
2513 of 7,023

That doesn't help. I have my profile done. I click on "continue" the box pops up to verify my phone number. I put my number in, click the button and nothing happens. I've done this on mobile, Chrome and Edge and they all do the same thing. The number is correct, but it isn't even telling me it sent it, just acting like I didn't even click the button.

Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
2514 of 7,023

Hi Tyler,

 

Thanks for following up. One of our team members will reach out to you directly via support ticket to assist you further.

 

Thank you.

~ Aleksandar
Untitled
Active Member
Tyler P Member Since: Jun 15, 2019
2515 of 7,023
Aleksander,

I don't see anything when I click that link.

Tyler
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
2516 of 7,023

Hi Tyler,

 

One of our team members will reach out to you in a timely manner which will be displayed on this link. We thank you for your patience.

~ Aleksandar
Untitled
Active Member
Tyler P Member Since: Jun 15, 2019
2517 of 7,023

Aleksander,

 

It has been 2 days and nothing is in my requests yet. Is there a number I could call or somehow someone could actually reach out to me?

 

Thanks,

 

Tyler

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2518 of 7,023

Hi Tyler,

 

I apologize for the delay in receiving an update. I'll go ahead and follow up with the team handling your case and you can expect one of our agents to reach out to you directly via support ticket as soon as possible.

 

Thank you for your patience.


~ Bojan
Untitled
Active Member
Kashif S Member Since: Jun 15, 2019
2519 of 7,023
I recently submitted my request as seller but my request is still pending. How long it can take for the approval?
Community Guru
Riri A Member Since: Jul 21, 2018
2520 of 7,023

Hi Kashif,

 

We've looked into your account and saw that you haven't completed the registration yet. Please review your information, add your City and click Review ApplicationLet us know if you need anything else.

~ Riri
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