I apologize for the delay in receiving an update. I'll go ahead and follow up with the team handling your case and you can expect one of our agents to reach out to you directly via support ticket as soon as possible.
Thank you for your patience.
We apologize for the inconvenience. We have escalated your concern to the appropriate team. Our representatives will reach out to you shortly. Let us know if you need anything else.
I am using upwork since past few days. I am able to send proposals and also able to give tests.
I have got a rising talent badge also, but still, I am confused a bit that whether my profile is approved or not.
Are you wondering why you can't work as an independent freelancer? If yes, that is because you`re an exclusive member of your agency.
Exclusive members can work only on contracts from the agency, if you would like to work as an independent freelancer the agency owner will need to change your status to Non-Exclusive member. Thank you.