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Re: Unable to submit application

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
1841 of 2,560

Hi Markus,

If you`re directed back to the same page please try clearing your cache and cookies or logging in with another browser to submit your application. Thank you.


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Active Member
John M Member Since: Jun 15, 2019
1842 of 2,560

The user interface on the page where you create your profile is, frankly, lousy. It needs a lot of refinement, it's buggy too.

If you are hitting the "review" button and essentially nothing happens, here's the trick.

When the page asks you what city you are in you HAVE to select it from the drop down menu. Start typing your city in the field and you should see a list of suggestions pop down below. Select your city. 

Then when you hit the review button it should work and you will be able to submit your profile.

Active Member
Aqib J Member Since: Jun 17, 2019
1843 of 2,560

How can I Know that my profile is approved?

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1844 of 2,560

Hi Aqib, 

 

It looks like you haven't submitted your profile for a review yet. Please, make sure all the fields are completed and then click Review Application at the bottom of the page.

 

Our team will reach out to you with the results within 24 hours.

 

Thank you.

~ Bojan
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Active Member
Cameron D Member Since: Jun 17, 2019
1845 of 2,560

When creating a profile, clicking the review application button at the bottom of the page just sends me back to the top of the page. It doesn't say I have any errors in my application so there is nothing for me to fix. I can't find anyway of contacting a customer service agent to ask about this problem. Any help please.

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1846 of 2,560

Hi Cameron,

 

Please, log into your account on Upwork.com, make sure all the fields are completed (upon checking Location Information section is still not completed) and then click Review Application at the bottom of the page.

Additionally, you may clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue.

Let us know if the issue persists.

Thank you.

~ Bojan
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Active Member
Maido H Member Since: Jun 10, 2018
1847 of 2,560

Please help how to know if I'm already approved. I didn't receive a message from upwork but I can't also see the window pane that says resubmit your profile. Can you check please if I'm approved already? Thanks.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
1848 of 2,560

Hi Maido,

 

I checked your profile and can confirm that your application was accepted, thank you.


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Active Member
Maido H Member Since: Jun 10, 2018
1849 of 2,560

Thank you so much. I didn't know it was approved. 

Active Member
Joanne G Member Since: Jun 18, 2019
1850 of 2,560

Hi,

How can I find out if my account is approved please?

Jo

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