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Profile Appication

king-mitchell
Active Member
Mitchell K Member Since: Sep 4, 2019
3181 of 8,485

Hi All,

 

I have been awaiting my profile approval for some time, and when I click on 'Review Application' it refreshes the Create Profile Page and gives no further information.

 

Am I able to get an update on my application process and/or have my application approved?

 

Kind regards,

 

Mitch

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
3182 of 8,485

Hi Mitchell, 

 

I checked your account and I can see that you are yet to submit your profile for review. You need to click the review application button to make sure you did not miss any section of the profile creation process. Any portion that is highlighted in red needs to be filled-in. Please review your application and update the missing fields to be able to submit your profile for review. In this case, please update the City field and resubmit your profile for review. 

 

Once you submit your profile, it takes at least 24 to 48-hours for the process to complete and you will be notified via email about your account.


~ Avery
Upwork
king-mitchell
Active Member
Mitchell K Member Since: Sep 4, 2019
3183 of 8,485
Hi Team,

Whenever I add the City and click on Review Application, the page just
refreshes.
There are no items highlighted in red, but the City field is empty again.

If you are able to run the application submission from your end, the City
is 'Essendon North'.

Kind regards,

Mitch
aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
3184 of 8,485

Hi King, 

Unfortunately, I wouldn't be able to do that from my end. Could you please let me know if clearing your cookies or using a different browser will resolve your issue?


~ Avery
Upwork
pathum-fernando
Active Member
Pathum F Member Since: Sep 2, 2019
3185 of 8,485

Hello
I'm new to upwork. I recently created my profile to join upwork, unfortunately,  since i submit the account, it has been more than one week, Yet my profile hasn't been approved nor rejected. Anyone know the reason. As per the community, it won't take weeks to approve a new profile.  Can somebody help me to solve this? 

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
3186 of 8,485

Hi Pathum,

Just to confirm that your application haven't been submitted for a review. You will need to add your city in the City Field and click on the Review Application button.
If you`re directed back to the same page please try clearing your cache and cookies or logging in with another browser. Thank you.

~ Goran
Upwork
pathum-fernando
Active Member
Pathum F Member Since: Sep 2, 2019
3187 of 8,485
I tried it many times. but didn't go through.

Just tried it clearing cache and cookies in a different browser but still
directed back to the same page.
g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
3188 of 8,485

Thank you for the confirmation Pathum,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your application.

~ Goran
Upwork
ignasgelmanass
Active Member
Ignas G Member Since: Sep 5, 2019
3189 of 8,485

Hi, I've created an upwork account 3 days before, and when I try to check if it's approved, it says "If your profile is approved, it will become the public profile you’ll use to market your freelance business to clients (you can edit it after approval)." in the "Create your profile" page. I cannot access upwork features, what shall I do?

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
3190 of 8,485

Hi Ignas,

You will need to add your City in your address before you`re able to submit your application for a review. Once you`re ready go to the bottom of the page and click on the Review Application button.
If you`re directed back to the same page please try clearing your cache and cookies or logging in with another browser. Thank you.

~ Goran
Upwork