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Account not approved and not received any replay after 24 hours.

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
3041 of 6,706

Hi Tiro,

 

You're an exclusive member of the agency, this means you can only work on projects under the agency.
If you would like to work as an independent freelancer as well, the agency owner will need to change your status to a Non-Exclusive member. If you have any additional questions let me know.

 

Thank you.

~ Aleksandar
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Active Member
Tiro M Member Since: Oct 5, 2019
3042 of 6,706

Thank you very much Aleksandar. This does Clarify things for me. Have a good day.

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Ace Contributor
David H Member Since: Apr 26, 2019
3043 of 6,706

Hi everyone,

I'm here helping out my wife.

I've sent the ticket here about it a month ago.
https://community.upwork.com/t5/Freelancers/Please-let-me-know-my-thought-is-correct-or-not/m-p/6442...
She created it according to Dear Mr.Bojan's advice of Upwork.

But, 24 hours later, she has not received any replay so far.

When she logged in to her account it says "You should hear back within 24 hours. You will be able to submit proposals once your profile is approved."
Does anyone have an idea on how to resolve this?

My wife's profile is **Edited for Community Guidelines**

Thanks!

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
3044 of 6,706

Hi David,

 

Thanks for reaching out to us. Unfortunately, we are unable to discuss the details of your wife's account with you for privacy reasons. We hope you understand. Please let your wife know to reach out to us directly and we'll be able to assist further.

 

Thank you.

~ Aleksandar
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Ace Contributor
David H Member Since: Apr 26, 2019
3045 of 6,706

Dear, Mr. Aleksandar.
Thanks for your response.
She said to me, she can't access here because her account not approved yet. The new topic button is inactive.
Could you kindly tell me how she to send the ticket here?

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Active Member
Prashant R Member Since: Oct 5, 2019
3046 of 6,706
Hello, May i know my account is approved no or not?
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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
3047 of 6,706

Hi Prashant,

 

I checked and can confirm that your profile has been approved. Please check out this thread and read through the freelancer section to help you get started on Upwork. If you have any questions, just let us know. We're here to help.


-Joanne
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Active Member
Eslam S Member Since: Oct 6, 2019
3048 of 6,706

how to know that i am verified ? and how long it takes ? 

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
3049 of 6,706

Hi Eslam and Sarmad,

 

Your profile has been approved. You may want to check out this thread and read through the freelancer section to help you get started on Upwork. If you have any questions, just let us know. We're here to help.


-Joanne
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Active Member
Sarmad R Member Since: Oct 6, 2019
3050 of 6,706

How can i know that my profile is approved?