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Account not approved and not received any replay after 24 hours.

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
3031 of 6,675

Hi Cristina,

 

I'm happy to note that your profile registration was approved! I highly recommend that you read up on the freelancer resources we have compiled, for great tips and insights on how you can work successfully on the platform. Please also pay attention to the Safety First! section of the resources, and these tips for avoiding questionable jobs for more information about working safely through Upwork.

 

Good luck and welcome to Upwork!

~ Aleksandar
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Active Member
Tiro M Member Since: Oct 5, 2019
3032 of 6,675
Hey guys. I don't have enough connects because and when I try to buy them it says my profile is not approved. I'm confused as to why it says my account is not approved since I have been able to send proposals to jobs before. How do I check if my account is approved or not?
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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
3033 of 6,675

Hi Tiro,

 

You're an exclusive member of the agency, this means you can only work on projects under the agency.
If you would like to work as an independent freelancer as well, the agency owner will need to change your status to a Non-Exclusive member. If you have any additional questions let me know.

 

Thank you.

~ Aleksandar
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Active Member
Tiro M Member Since: Oct 5, 2019
3034 of 6,675

Thank you very much Aleksandar. This does Clarify things for me. Have a good day.

Ace Contributor
David H Member Since: Apr 26, 2019
3035 of 6,675

Hi everyone,

I'm here helping out my wife.

I've sent the ticket here about it a month ago.
https://community.upwork.com/t5/Freelancers/Please-let-me-know-my-thought-is-correct-or-not/m-p/6442...
She created it according to Dear Mr.Bojan's advice of Upwork.

But, 24 hours later, she has not received any replay so far.

When she logged in to her account it says "You should hear back within 24 hours. You will be able to submit proposals once your profile is approved."
Does anyone have an idea on how to resolve this?

My wife's profile is **Edited for Community Guidelines**

Thanks!

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
3036 of 6,675

Hi David,

 

Thanks for reaching out to us. Unfortunately, we are unable to discuss the details of your wife's account with you for privacy reasons. We hope you understand. Please let your wife know to reach out to us directly and we'll be able to assist further.

 

Thank you.

~ Aleksandar
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Ace Contributor
David H Member Since: Apr 26, 2019
3037 of 6,675

Dear, Mr. Aleksandar.
Thanks for your response.
She said to me, she can't access here because her account not approved yet. The new topic button is inactive.
Could you kindly tell me how she to send the ticket here?

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Active Member
Prashant R Member Since: Oct 5, 2019
3038 of 6,675
Hello, May i know my account is approved no or not?
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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
3039 of 6,675

Hi Prashant,

 

I checked and can confirm that your profile has been approved. Please check out this thread and read through the freelancer section to help you get started on Upwork. If you have any questions, just let us know. We're here to help.


-Joanne
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Active Member
Eslam S Member Since: Oct 6, 2019
3040 of 6,675

how to know that i am verified ? and how long it takes ? 

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