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Re: Your profile is under review

Active Member
Neelam S Member Since: Aug 22, 2019
2611 of 4,189
Hi Goran
My profile is “under review” for more than 48 hours. Could you please help?
Thanks
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2612 of 4,189

Hi Neelam,

 

I apologize for the delay in receiving an update. I followed up with our team and your account is accepted now. Please, check out these threads Getting Started on Upwork and Hiring Headquarters and find there some excellent articles and learn more about Upwork.

 

Thank you!

~ Bojan
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Active Member
Nandita R Member Since: Oct 9, 2019
2613 of 4,189

Hi Goran,

One of my friend is also facing this issue. Can you please check if there is something wrong in his case.

His username is **Edited for Community Guidelines**.

 

Thanks in advance.

 

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
2614 of 4,189

Hi Nandita,

 

Please keep in mind that sharing credentials or logging in to another account is a serious violation of our TOS.

Please note that due to our Community settings, new users will need to wait up to 2 hours in order to have the option to send/receive private messages. After your Community rank updates from 'New Forum Member' to 'Active Member', I will send you a PM with more details. Thank you.


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Active Member
McKenna K Member Since: Oct 18, 2018
2615 of 4,189

Hi Goran,

 

I stumbled upon this thread after realizing that my profile still says it's under review and I will hear back in 24 hours - it has said this for at least a couple of weeks. Could you help to get my profile reviewed?

Thanks,
McKenna

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2616 of 4,189

Hi McKenna,

 

I apologize for the delay in receiving an update. Our team reviewed your profile and it has already been accepted.

 

Thank you for reaching out to us!

~ Bojan
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Active Member
Alison P Member Since: Oct 1, 2019
2617 of 4,189

It's been two weeks and my profile is still under review. Any help, would be greatly appreciated. 

Moderator
Avery O Moderator Member Since: Nov 23, 2015
2618 of 4,189

Hi Alison, 

 

I apologise for the delay. I will go ahead and check this with the team so that they can proceed with a review of your profile registration. If there's a need, a member of Customer Support Team may reach out to you through an email to assist you with your concern. 


-Avery
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Active Member
Mayuran S Member Since: Dec 6, 2018
2619 of 4,189

My Friend profile also under review for last 72 hours. His email is **Edited for Community Guidelines**. Could you please help to check?

Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
2620 of 4,189

Hi Mayuran,

 

Unfortunately, we are unable to discuss the details of another user's account with you for privacy reasons. We hope you understand. I will forward your friend's account information with the team so that they can proceed with reviewing the account. Kindly let your friend know to expect an update about their account registration soon. 

 

Thank you.

~ Aleksandar
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