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Re: Time to approve the profile

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Active Member
Claudio C Member Since: Oct 15, 2019
2781 of 5,152

Good morning, I created my profile one month ago but I haven't received any information yet, is there a minimum waiting time for the profile to be approved?

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
2782 of 5,152

Hi Claudio,

Just to confirm that your application haven't been submitted for a review, if you`re ready please go to the bottom of the page and click on Review Application. The review process can take up to 24 hours, once the review is completed our team will reach out to you with the results. 
If you`re directed back to the same page please try clearing your cache and cookies or logging in with another browser. Thank you.


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Active Member
Claudio C Member Since: Oct 15, 2019
2783 of 5,152
Hi,

thank you for the reply. After 24 hours I didn't receive yet the results. I
think that something went wrong. Can you help me?

Thank you,

Claudio Calimera
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Moderator
Goran V Moderator Member Since: Mar 24, 2017
2784 of 5,152

Hi Claudio,

 

I checked your account and your application is still not submitted for a review. Please click on the Review Application button after you have filled out your City in the City field. 
If you`re directed back to the same page let me know, thank you.


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Active Member
Laurent G Member Since: Oct 15, 2019
2785 of 5,152

Hi !

 

I have completed my profile yesterday but still get the "review application" button.

How do I get confirmation my profile has been validated ?

Thanks 

Laurent 

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
2786 of 5,152

Hi Laurent,

Just to confirm that your application haven't been submitted for a review, you will need to add your city and when you`re ready please go to the bottom of the page and click on Review Application.
If you`re directed back to the same page please try clearing your cache and cookies or logging in with another browser. Thank you.


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Active Member
Ahmed T Member Since: Oct 15, 2019
2787 of 5,152

hi there My Profile is under review for 24 and no answer from upwork

what could i do next to make it proposal

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2788 of 5,152

Hi Ahmed,

 

Looks like you successfully submitted your profile for the review. The review process takes up to 48 hours from the time you submitted your profile for review. Once the process is complete, you will receive an email and a notification to your Upwork account to update you about your profile approval status. 

 

Thank you for your patience! 


~ Bojan
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Active Member
Hunter F Member Since: Oct 16, 2019
2789 of 5,152

Hi,

 

I am having the same issue. I click review application and the page simply reloads, no confirmation that anything has happened. Additionally there seems to be some type of glitch with the address lines, because everytime I reload the page I have to re-enter / fix the address information. Very frustrating.

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2790 of 5,152

Hi Hunter,

 

I checked and it looks like your account has already been accepted. You should be able to send proposals to jobs on the general marketplace. Please, make sure you check resources in this post to help you get started.

 

Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue?

 

Let us know if the issue persists.

 

Thank you.


~ Bojan
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