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Re: cant finish profile

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
3391 of 7,434

Hi Marina, 

 

Could you please clear your cache and cookies or log in with another browser to check if you`re able to complete your application form and submit it for the review by clicking the Review Application at the bottom of the page?

 

Let us know if you need any assistance going forward, we're here to help.

 

Thank you!


~ Bojan
Untitled
yagnikk
Active Member
Yagnik K Member Since: Feb 19, 2019
3392 of 7,434

I'm trying to access my account and trying to bid project. But suddenly I found that my account is not approved. May I know why ? Let me know if there is any required information from my side to make it approved.

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
3393 of 7,434

Hi Yagnik,

 

One of our team members will reach out to you via ticket as soon as possible with more details about your profile and assist you further. You can access your tickets on this Link, thank you.


Untitled
yagnikk
Active Member
Yagnik K Member Since: Feb 19, 2019
3394 of 7,434

It's been more than three days and I'm checking ticket by given link. Still there no ticket showing and no one responded yet.

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
3395 of 7,434

Hi Yagnik,

 

I checked your account and it looks like you have already submitted proposals a few hours ago. Are you still seeing the notification that your profile has not been approved?


-Joanne
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yagnikk
Active Member
Yagnik K Member Since: Feb 19, 2019
3396 of 7,434

Thanks for quick response.

 

Proposals submitted few hours ago are through agency account, however I can't submit proposal from my frilance account. When I go to check my Membersip and Plan page of my account, I'm getting message that 'Your profile has not yet been approved'. Please check attached screenshot for the same.

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
3397 of 7,434

Hi Yagnik,

 

Thank you for the additional information. I'll follow up with the team that's handling your concern and they will reach out to you directly via email. 


-Joanne
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yagnikk
Active Member
Yagnik K Member Since: Feb 19, 2019
3398 of 7,434

Hello Team,

 

May I know how much time it will take to resolve this issue.?

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
3399 of 7,434

Hi Yagnik, 


I checked your account and it looks like you're all set already. Let us know if the issue persists and our team will assist you further.


-Avery
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bhardwajsamarth
Active Member
Samarth B Member Since: Feb 22, 2019
3400 of 7,434