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Melissa's avatar
Melissa R Community Member

How can I know that my profile is approved?

Hello,

 

  1. I would like to know if my profile has been aprroved....?
  2. Can you not have a status marker in the profile information so new users know whether or not they have been approved?

Thx,

Melissa

 

 

 

ACCEPTED SOLUTION
Andrea's avatar
Andrea G Community Manager

Hi all,

This thread has been closed from further replies due to its size. Please know that you can check if your profile has been approved on your end by trying to submit a proposal. If you’re able to submit proposals, it means your profile was approved! 

 

We appreciate your participation in the Community and welcome you to continue the conversation here.

Thank you!

~Andrea

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8,614 REPLIES 8,614
Rendell's avatar
Rendell G Community Member

Thank you. How long does it take for certification verification? Will we
get a confirmation for that?
Bojan's avatar
Bojan S Community Manager

Hi Rendell,

 

I can see that you already submitted your request for the certification verification. Please allow time for this process to be completed and once our team have more information they will reach out to you with an update. 

 

Thank you for your patience!

~ Bojan
Upwork
Maryana's avatar
Maryana B Community Member

Is my profile approved?

Goran's avatar
Goran V Retired Team Member

Hi Maryana,

 

Your profile is approved and you can start sending proposals once you`re ready. Thank you.

~ Goran
Upwork
Massimiliano's avatar
Massimiliano C Community Member

Hi, i'm having problems with my profile review. It's a new profile and it needs to be accepted, i tried several times fullfilling all the spaces and the system just says "We're sorry, but something went wrong. Please try again or contact support" I tried to delete the cache and tried with another browser and i got the same results. The only things that i have to fullfill whenever I retry the profile creation procedure are the adress, city and postal code spaces.

Bojan's avatar
Bojan S Community Manager

Hi Massimiliano,

 

We'll have one of our agents reach out to you via a support ticket to assist you with submitting your application form for the review. 

 

Thank you for reaching out to us. 

~ Bojan
Upwork
Liam's avatar
Liam S Community Member

I have previously been informed that my profile couldn't be approved for no real reason, so after updating it 20 times to meet all of the guidelines you provided to no avail, I gave up and left it. However I recently received an email from you claiming:

 

"Action needed: Your profile is no longer appearing in client searches

To improve clients' search results, and show them more freelancers who are available, we have changed your profile to "private" until you are ready to start taking on new jobs.The next time you log into Upwork, your profile will again become public."

 

Does this mean my profile has been approved and public up until this point then?

John's avatar
John K Community Member

Liam, I don’t work for Upwork so I can’t confirm your profile was approved but I can see it so it sure looks public to me.
__________________________________________________
"No good deed goes unpunished." -- Clare Boothe Luce
Robin's avatar
Robin H Community Member


Liam S wrote:

I have previously been informed that my profile couldn't be approved for no real reason, so after updating it 20 times to meet all of the guidelines you provided to no avail, I gave up and left it. However I recently received an email from you claiming:

 

"Action needed: Your profile is no longer appearing in client searches

To improve clients' search results, and show them more freelancers who are available, we have changed your profile to "private" until you are ready to start taking on new jobs.The next time you log into Upwork, your profile will again become public."

 

Does this mean my profile has been approved and public up until this point then?


I can see your profile so it is now public.  The message from Upwork means if you want your profile to show up in client search results, you need to email customer service and they will set your profile back to public.  It was set to private because you hadn't earned money on the platform in the last 30 days.  

 

To prevent this from happening again, you will need to win jobs or pay for the freelancer plus option ($14.99).  Otherwise, just send the email and they set it to public.  

 

Good luck!

Bojan's avatar
Bojan S Community Manager

Hi Liam,

 

I checked and it looks like your account has already been accepted. You should be able to send proposals to jobs on the general marketplace. Please, make sure you check resources in this post to help you get started.

 

Thank you!

~ Bojan
Upwork
Eduardo's avatar
Eduardo B Community Member

Hello!

I need some help getting my profile approved. I'm new to Upwork and I created and completed the profile 2 weeks ago but haven't been approved yet. I don't know what's missing and I've run out of connects to make proposals. Can you help me?

 

This is my profile: https://www.upwork.com/o/profiles/users/~01c9a250214786dc72/

 

Bojan's avatar
Bojan S Community Manager

Hi Eduardo,

 

I checked and your account has already been accepted. Please, make sure to check out this thread Getting Started on Upwork and learn more about Upwork.

 

Thank you!

~ Bojan
Upwork
Karen Jay's avatar
Karen Jay A Community Member

Hi pls do check if my account has been approved. I didnt get any notification though. Thanks
Aleksandar's avatar
Aleksandar D Community Manager

Hi Karen,

 

I checked and can confirm that your account was accepted. Welcome to Upwork!

 

For help getting started, please read up on the freelancer resources for great tips and insights on how you can work successfully on the platform. For more information about working safely through Upwork, please read these tips for avoiding questionable jobs.

 

I hope this helps, and good luck!

~ Aleksandar
Upwork
Jirah Mae Patricia's avatar
Jirah Mae Patricia L Community Member

Hey there, Aleksandar. I would like to ask if my profile has been approved also? Please let me know. Thanks so much.

Celeste's avatar
Celeste M Community Member

I just want to verify if my profile has been approved or rejected.
Please have a look and let me know.
Aleksandar's avatar
Aleksandar D Community Manager

Hi Celeste,

 

I checked and can confirm that your account was accepted. Welcome to Upwork!

 

For help getting started, please read up on the freelancer resources for great tips and insights on how you can work successfully on the platform. For more information about working safely through Upwork, please read these tips for avoiding questionable jobs.

 

I hope this helps, and good luck!

~ Aleksandar
Upwork
George's avatar
George A Community Member

Hello i want my profile to be approved . Can you please do this ?

Joanne's avatar
Joanne P Retired Team Member

Hi George,

 

I checked your account, and it looks like you just submitted your profile for review. Profile reviews may take up to 24 hours to complete. Once the review is complete, you will be notified to update you on the status of your profile approval. Thank you!

~ Joanne
Upwork
Tahira's avatar
Tahira K Community Member

Hello
May i know if my profile is approved or not. I cant edit my profile nor can i see it other than my picture.
Avery's avatar
Avery O Community Manager

Hi Tahira, 

 

I have checked this with the team and they have confirmed that your profile is already approved. Seeing as you are new here, I would suggest that you visit these freelancer resources we have compiled for great tips and insights on how you can work successfully on the platform. For more information about working safely through Upwork, please read these tips for avoiding questionable jobs.


~ Avery
Pranjal's avatar
Pranjal K Community Member

Hi - same question - may I know if my profile is approved?

Aleksandar's avatar
Aleksandar D Community Manager

Hi Pranjal,

 

I checked and can confirm that your account was accepted. Welcome to Upwork!

 

For help getting started, please read up on the freelancer resources for great tips and insights on how you can work successfully on the platform. For more information about working safely through Upwork, please read these tips for avoiding questionable jobs.

 

I hope this helps, and good luck!

~ Aleksandar
Upwork
Malaika's avatar
Malaika M Community Member

Hello,
Hope you are all doing well.
I can not understand if my account is approved or not. I submitted my profile for approval but did not get any notification or mail regarding approval. Also I can not see any message regarding the re submission or non-approved status of my profile as it used to show. So I want to know if my profile is approved?
Please help and thank you very much

Joanne's avatar
Joanne P Retired Team Member

Hi Malaika,

 

I checked, and I can confirm that your account has already been approved. Please read the freelancer resources and these tips for avoiding questionable jobs, to help you get started, and for more information about working safely through Upwork. Thanks!

~ Joanne
Upwork