Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Re: Account Approval Enquiry

egaruth
Moderator
Nikola S Moderator Member Since: Jul 2, 2020
3541 of 8,234

Hi Telmen, 

 

I checked and can confirm that your profile is under review. Please note that once you submit your profile, it takes at least 24 to 48-hours for the process to complete and you will be notified via email about your account.

 

~ Nikola

Untitled
barooqstudios
Active Member
Barooq S Member Since: Mar 23, 2021
3542 of 8,234

Hi, My account is 2 months old and my account has not yet been approved.
How can i approve my account?

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
3543 of 8,234

Hi Barooq,

 

I checked and can confirm that your account was already approved. However, your agency status is set as 'Exclusive' which means that you can only use the agency's membership plan and Connects.

 

Thank you.

~ Aleksandar
Upwork
barooqstudios
Active Member
Barooq S Member Since: Mar 23, 2021
3544 of 8,234

Thanks for help. Is there any solution i can use my both freelance and agency account?
As I am unable to buy connects without membership.

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
3545 of 8,234

Hi Barooq,

 

Yes, there is! You can change your status from Exclusive to Non-Exclusive. That way, you can use both membership plans and while submitting proposals, you can choose whether to submit as a freelancer or an agency member.

 

To update your status, please switch to your agency profile and go to Settings > Members & Permissions. On the page, you should be able to see a link saying 'Exclusive' as shown in this screenshot. Click on it and a popup will open. From there, you can update the status by selecting 'Non-Exclusive' in the 'Agency Freelancer' dropdown as shown in this screenshot.

 

Thank you.

~ Aleksandar
Upwork
barooqstudios
Active Member
Barooq S Member Since: Mar 23, 2021
3546 of 8,234

Thank you for your help. 

d_voychenko
Active Member
Dmytro V Member Since: Mar 3, 2020
3547 of 8,234

Hi!
Aleksandar, my account profile has not yet been approved. Why?
Could you approve it?

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
3548 of 8,234

Hi Dmytro,


Please keep in mind that you're part of the agency as an exclusive member. This means that you can send proposals only under the agency using the agency Connects. If you would like to work as a freelancer as well, the agency owner will need to update your status to non-exclusive member. Thank you.

~ Goran
Upwork
d_voychenko
Active Member
Dmytro V Member Since: Mar 3, 2020
3549 of 8,234

Hi Goran!
Thank you!

marinalandini
Active Member
Marina L Member Since: Nov 8, 2019
3550 of 8,234

hi, hope you are doing fine, i could not finish my profile, some issue when i complete the file, in the city ask me twice to complete and i cant move forward to finish thanks

 

**Edited for community guidelines**

TOP SOLUTION AUTHORS
TOP KUDOED MEMBERS