I checked and can confirm that your profile is under review. Please note that once you submit your profile, it takes at least 24 to 48-hours for the process to complete and you will be notified via email about your account.
I checked and can confirm that your account was already approved. However, your agency status is set as 'Exclusive' which means that you can only use the agency's membership plan and Connects.
Yes, there is! You can change your status from Exclusive to Non-Exclusive. That way, you can use both membership plans and while submitting proposals, you can choose whether to submit as a freelancer or an agency member.
To update your status, please switch to your agency profile and go to Settings > Members & Permissions. On the page, you should be able to see a link saying 'Exclusive' as shown in this screenshot. Click on it and a popup will open. From there, you can update the status by selecting 'Non-Exclusive' in the 'Agency Freelancer' dropdown as shown in this screenshot.
Please keep in mind that you're part of the agency as an exclusive member. This means that you can send proposals only under the agency using the agency Connects. If you would like to work as a freelancer as well, the agency owner will need to update your status to non-exclusive member. Thank you.
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