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How can I know that my profile is approved?

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Active Member
Yagnik K Member Since: Feb 19, 2019
2991 of 5,220

I'm trying to access my account and trying to bid project. But suddenly I found that my account is not approved. May I know why ? Let me know if there is any required information from my side to make it approved.

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
2992 of 5,220

Hi Yagnik,

 

One of our team members will reach out to you via ticket as soon as possible with more details about your profile and assist you further. You can access your tickets on this Link, thank you.


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Active Member
Yagnik K Member Since: Feb 19, 2019
2993 of 5,220

It's been more than three days and I'm checking ticket by given link. Still there no ticket showing and no one responded yet.

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
2994 of 5,220

Hi Yagnik,

 

I checked your account and it looks like you have already submitted proposals a few hours ago. Are you still seeing the notification that your profile has not been approved?


-Joanne
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Active Member
Yagnik K Member Since: Feb 19, 2019
2995 of 5,220

Thanks for quick response.

 

Proposals submitted few hours ago are through agency account, however I can't submit proposal from my frilance account. When I go to check my Membersip and Plan page of my account, I'm getting message that 'Your profile has not yet been approved'. Please check attached screenshot for the same.

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
2996 of 5,220

Hi Yagnik,

 

Thank you for the additional information. I'll follow up with the team that's handling your concern and they will reach out to you directly via email. 


-Joanne
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Active Member
Yagnik K Member Since: Feb 19, 2019
2997 of 5,220

Hello Team,

 

May I know how much time it will take to resolve this issue.?

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
2998 of 5,220

Hi Yagnik, 


I checked your account and it looks like you're all set already. Let us know if the issue persists and our team will assist you further.


-Avery
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Active Member
Samarth B Member Since: Feb 22, 2019
2999 of 5,220

hmm... 

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
3000 of 5,220

Hi Samarth,

 

As an exclusive member of the agency, you won't be able to use your freelancer membership plan/connects. Exclusive agency members can only work on contracts under the agency.

You can find more information about it here.

 

Thank you.

~ Aleksandar
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