I checked this for you and our team has reached out to you just recently regarding your account status. Please check this link for the ticket related to your concern and follow up with our team if you have any questions, in order to keep all the information in one place.
Hello. I created my profile a week ago, but it hasn't been approved yet. When I log in, I can only see my profile and this message:
"If your profile is approved, it will become the public profile you’ll use to market your freelance business to clients (you can edit it after approval)."
Can somebody help me with this? How long does it normally take for a profile to be accepted/rejected?
Thanks in advance!
Hi Ulises Luis,
It looks like you haven't submitted your profile for a review yet. Please, make sure all the fields are completed and then click Review Application at the bottom of the page. Our team will reach out to you with the results within 24 hours.
I checked your account and I can see that you are yet to submit your profile for review. You need to click the review application button to make sure you did not miss any section of the profile creation process. Any portion that is highlighted in red needs to be filled-in. Please review your application and update the missing fields to be able to submit your profile for review. In this case, please update the city field and resubmit your profile for review.
Once you submit your profile, it takes at least 24 to 48-hours for the process to complete and you will be notified via email about your account.