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How can I know that my profile is approved?

Active Member
Katerina S Member Since: Sep 24, 2020
7501 of 7,713

Hi Team,


I have recently submitted my profile and in about 24h I spot the warning flash in my account: 


"Your profile was not accepted

Unfortunately we were not able to accept the profile you submitted. Please check the messages you received from our support team for more information.

If you would like, you may edit your profile and then resubmit it for another review."


The point is that there is no messages from support team in my inbox neither in My Account Requests page. How do I know the reason why my profile was not accepted and how can I adjust it to resubmit further?


Thanks for help!

Andrea G Moderator Member Since: Jul 7, 2020
7502 of 7,713

Hi Katerina,


Someone from our team will reach out to you via support ticket in order to assist you with your account. You can access your ticket here.



Active Member
Maksym K Member Since: Nov 24, 2020
7503 of 7,713

Hi, Andrea.


I have the as same problem as Katerina had. Could you help me to know, why my profile wasn't approved?


Thanks a lot.

Bojan S Moderator Member Since: Mar 9, 2018
7504 of 7,713

Hi Maksym, 


We'll have one of our agents reach out to you via a support ticket to assist you with your account status. 


Thank you for reaching out to us. 

~ Bojan
Active Member
Sainesh N Member Since: Jul 4, 2018
7505 of 7,713

Can you please check my account too? 



Luiggi R Moderator Member Since: Jul 3, 2020
7506 of 7,713

Hi Sainesh,


I checked and can confirm that your account was also accepted. Welcome to Upwork!


For help getting started, please read up on the freelancer resources for great tips and insights on how you can work successfully on the platform. For more information about working safely through Upwork, please read these tips for avoiding questionable jobsI hope this helps, and good luck!


Thank you.

~ Luiggi

Active Member
Stepan E Member Since: Sep 27, 2020
7507 of 7,713

Hello, I just signed up and am waiting for account confirmation.

But by inspiration, I have already done one job and cannot send a proposal. I really want to be approved as soon as possible if possible Smiley Happy


Thank you

Nikola S Moderator Member Since: Jul 2, 2020
7508 of 7,713

Hi Stepan,


Thank you for reaching out to us. Please note that once you submit your profile, it takes at least 24 to 48-hours for the process to complete. You will be notified via email about your account. Thank you for your patience.


~ Nikola

Active Member
Ugochukwu U Member Since: Sep 30, 2020
7509 of 7,713
Is my profile approved?
Active Member
Sainesh N Member Since: Jul 4, 2018
7510 of 7,713
Hey Mike ,
Hope you're doing well . Can you please check my account and tell me whether my profile is approved or not , I am really confused.
Thanks a ton!