How can I know that my profile is approved?

[Katerina S]

Hi Team,

I have recently submitted my profile and in about 24h I spot the warning flash in my account: 

"Your profile was not accepted

Unfortunately we were not able to accept the profile you submitted. Please check the messages you received from our support team for more information.

If you would like, you may edit your profile and then resubmit it for another review."

The point is that there is no messages from support team in my inbox neither in My Account Requests page. How do I know the reason why my profile was not accepted and how can I adjust it to resubmit further?

Thanks for help!

[Andrea G]

Hi Katerina,

Someone from our team will reach out to you via support ticket in order to assist you with your account. You can access your ticket here.

Thanks!

[Maksym K]

Hi, Andrea.

I have the as same problem as Katerina had. Could you help me to know, why my profile wasn't approved?

Thanks a lot.

[Bojan S]

Hi Maksym, 

We'll have one of our agents reach out to you via a support ticket to assist you with your account status. 

Thank you for reaching out to us. 

[Sainesh N]

Can you please check my account too? 

Thanks

[Luiggi R]

Hi Sainesh,

I checked and can confirm that your account was also accepted. Welcome to Upwork!

For help getting started, please read up on the freelancer resources for great tips and insights on how you can work successfully on the platform. For more information about working safely through Upwork, please read these tips for avoiding questionable jobs. I hope this helps, and good luck!

Thank you.

[Stepan E]

Hello, I just signed up and am waiting for account confirmation.

But by inspiration, I have already done one job and cannot send a proposal. I really want to be approved as soon as possible if possible

Thank you

[Nikola S]

Hi Stepan,

Thank you for reaching out to us. Please note that once you submit your profile, it takes at least 24 to 48-hours for the process to complete. You will be notified via email about your account. Thank you for your patience.

[Ugochukwu U]

Is my profile approved?

[Sainesh N]

Hey Mike ,
Hope you're doing well . Can you please check my account and tell me whether my profile is approved or not , I am really confused.
Thanks a ton!
Regards,
Sainesh