hello , im new to upwork too , ive just confirmed my identity about 6 hours ago , you just connect to upwork throught the website (mobile or laptop or anything that has camera & microphone) you click the link and click start chat , after 10 or 20 seconds you get an agent that will be in touch with you and ask you for a video call to confirm your identity , maybe ask some questions about your field ( like photoshop , marketing ...etc) and an id , it took me 6 min to confirm it , its really fast ^^ hope that was helpful
I think I made some mistake by altering my profile while it was under review. Now, it's been around three weeks and my profile is still under review. What can I do about this?
Welcome to Upwork! Your profile is accepted now. Feel free to select your membership plan and to start bidding on projects.
I'll go ahead and check your account with the team.
UPDATE: Hi Raymond, the team has reached out to you through an email support ticket and has relayed more information on the changes you need to make on your profile. Please refer to the support ticket and update your profile. Once you resubmit it, the team will review it again.