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How can I know that my profile is approved?

b4682f24
Active Member
Henry N Member Since: Mar 23, 2020
4581 of 8,031

I'm getting "Sorry, something went wrong. Please try again or contact support." when submitting a new account and "Error: Submit failed" in the developer console. Any ideas as to how I can remedy this?

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
4582 of 8,031

Hi Henry,

 

It looks like you haven't completed all the information required under the application form. Please clear your cache and cookies or log in with another browser to check if you`re able to complete your application form and submit it for the review by clicking the Review Application at the bottom of the page. Let us know if the issue persists. 

 

Thank you!

~ Bojan
Upwork
b4682f24
Active Member
Henry N Member Since: Mar 23, 2020
4583 of 8,031

Hey Bojan, it says I've completed all of my profile and I'm still getting an error after clearing all of my browser data/cache. Here is a screenshot of it prompting me to submit my profile. 

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
4584 of 8,031

Hi Henry, 

 

I'm sorry for the inconvenience this has caused you. A member of the team will reach out to you to assist you further with your concern. 


~ Avery
Upwork
sofi_imtiyaz
Active Member
Sofi I Member Since: Mar 23, 2020
4585 of 8,031
How would I know whether my profile is approved or not because when ever I am trying to submit proposal upwork is asking me to buy connects.
aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
4586 of 8,031

Hi Sofi, 


It looks like your profile registration was from three years ago, and your profile registration was accepted. If you go through any issues, please don't hesitate to reach out so that our team can assist you further.


~ Avery
Upwork
stephkelley
Active Member
Stephanie K Member Since: Mar 24, 2020
4587 of 8,031

Hello, I created a profile and would love to get started! I was wondering how long the approval process is and how will I be contacted? Via email?  I know that this is a process and Upworks is probaly experiencing higher than normal questions at this time. Thank you so much for your time. I appreciate it!

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
4588 of 8,031

Hi Stephanie, 

I can confirm that your profile registration has already been accepted. I highly recommend that you read up on the freelancer resources we have compiled, for great tips and insights on how you can work successfully on the platform. Please don’t forget to read the Safety First! section of the resources, and these tips for avoiding questionable jobs for more information about working safely through Upwork.

 

Good luck and welcome to Upwork!


~ Avery
Upwork
faisal643
Active Member
Faisal Z Member Since: Apr 19, 2019
4589 of 8,031

Hi, how do I know if my profile has been approved?

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
4590 of 8,031

Hi Faisal,

 

Your profile is approved as well, thank you.

~ Goran
Upwork
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