How can I know that my profile is approved?

[Goran V]

Hi Mario,

Please log out and log in again and if you`re seeing the same message let me know, thank you.

[Mario B]

Yes , its still the same msg.

[Rahul Kumar S]

No, My account has been approved.

[Goran V]

Hi Mario,

Our team will adjust your profile accordingly, thank you.

[Mario B]

Nice , thanks.

[Mario B]

Stiill my account is not approved,when i go to add connections its the same pic with text :

Your profile has not yet been approved

Once your profile has been approved you can view your default membership plan or upgrade your plan on this page.

[Goran V]

Hi Mario,

You`re set as an exclusive freelancer of the agency and that is the reason why you can`t chose a membership plan for your freelancer profile.
Your profile is accepted but to bid as an independent freelancer your agency owner will need to change your status to non-exclusive member of the agency. Thank you.

[Mario B]

Nice , thanks.

[Mario B]

Hey , on my profile is this msg Action required: To avoid additional account restrictions, you must complete your identity verification video call with Upwork. You can initiate this call by chatting with an agent here. but when i click on the tag here its redirect to support page. Any help to make this video verification.

[Bojan S]

Hi Mario,

I checked this for you on our end and was not able to replicate the issue you are experiencing. Please clear your cache and cookies or try using a different browser to check if the issue persists. If it does, please let us know and our team will assist you further. Thank you.