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Dee Ann Jo's avatar
Dee Ann Jo A Community Member

How can I know that my profile is approved?

How do I check if my profile is approved? Thank you

ACCEPTED SOLUTION
Michael's avatar
Michael J Community Member

Hi Dee Ann Jo,

 

Thank you for your message and welcome to Upwork! I'm happy to report that your profile has been approved. You can check this on your end by trying to submit a proposal. If you’re able to submit proposals, it means your profile was approved! 

 

Here are some resources I compiled to help you get started on Upwork; I suggest you review each of them carefully:

 

9 Tips to Help You Create a Freelancer Profile That Stands Out

Upwork Profiles: Why a Great Title and Overview Can Make a Difference

Sample Profiles and Best Practices

How to Create a Proposal That Wins Jobs

How to Write Proposals: Proven Advice From Freelancers on Upwork

Tips to Avoid Questionable Jobs

 

 

Update:

 

Hi all,
 
This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.
 
 

Cheers,
Mike

View solution in original post

585 REPLIES 585
Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Parth,

 

I'm sorry for the delay. I  followed up with our team about your account status. Please allow another 24 hours for them to review. If the status remains the same, please let us know so we can further assist you.


~ AJ
Upwork
Denuwan's avatar
Denuwan G Community Member

Hi,

How can I know that my profile is approved and I cannot see my identity verification tab as usual in given instructions. What can I do?

I am new to Upworks but this account created long time back.

 

Thank you.

 

Regards,

Denuwan G.

Andrea's avatar
Andrea G Community Manager

Hi Denuwan! I checked and it looks like your account has already been accepted. You should be able to start sending proposals to jobs in the Upwork marketplace. You may also want to check the resources in this post to help you get started.
 
It doesn't look like you need to verify your account yet. Please know that verification cannot be requested, but is slowly being rolled out to users of Upwork. If the team finds the need to verify your account, you will be notified through an email, or through a notification in your account with more information on how you can complete the verification process.
 
~Andrea
Maha's avatar
Maha O Community Member

Hello,


Please my account was not approved initially, then I updated my skills and resubmitted my profile for approval. I saw it is supposed to take 24 hrs for me to get feedback but it's almost 48 hrs yet no feedback from Upwork. I would like to know if my account has been approved and when I would be eligible for ID verification.

 

Thanks.

Pradeep's avatar
Pradeep H Retired Team Member

Hi Maha,

 

Thank you for your message. I checked and it looks like your account has already been accepted. You should be able to send proposals to jobs on the general marketplace. Please make sure you check the resources in this post to help you get started. It doesn't look like you are required to complete any verification at the moment. The team will let you know if there is a need for any verification in the future.

 

Thank you,

Pradeep

Vikash's avatar
Vikash C Community Member

Hi,

 

I've submitted my ID for verification a while ago, but it is still showing the "We're reviewing your documents and will get back to you within 1 business day." note. How long does this usually take?

 

Would appreciate your urgent support with this process.

 

Thanks,

vikash

Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Vikash,

 

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you via a support ticket to assist you further. You can access your support tickets here.


~ AJ
Upwork
Senya's avatar
Senya B Community Member

I've submitted my ID for verification 3 days ago, but it is still showing the "We're reviewing your documents and will get back to you within 1 business day." note. How long does this usually take?

Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Senya,

 

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you via a support ticket to assist you further. You can access your support tickets here.


~ AJ
Upwork
Huria's avatar
Huria S Community Member

 
Md Raju's avatar
Md Raju A Community Member

Hi Huria,

 

You will get a notification over email when it will be approved. Thanks!

 

- Raju

Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Huria,

 

Thank you for reaching out to us and welcome to Upwork! I'm happy to report that your profile has been approved. You can check this on your end by trying to submit a proposal. If you’re able to submit proposals, it means your profile was approved! 


~ AJ
Upwork
Ifeoluwa's avatar
Ifeoluwa O Community Member

Hi,

 

I'm new to Upwork and I submitted my profile for approval over 30 hours ago, but I haven't received any confirmation email of whether my account has been accepted or rejected.

 

I'd like to know my approval status.

Thank you.

Pradeep's avatar
Pradeep H Retired Team Member

Hi Ifeoluwa,

 

I checked and it looks like your account has already been accepted. You should be able to send proposals to jobs on the general marketplace. Please make sure you check the resources in this post to help you get started.

 

Thank you,

Pradeep

Dawood's avatar
Dawood I Community Member

Dears,


I wanted to know if my account is approved or not. I did not receive any notification or alert indicating that my profile had been approved.

 

Regards.

Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Dawood,

 

Thank you for reaching out to us and welcome to Upwork! I'm happy to report that your profile has been approved. You can check this on your end by trying to submit a proposal. If you’re able to submit proposals, it means your profile was approved!


~ AJ
Upwork
Melanie's avatar
Melanie L Community Member

I created an account with Upwork but have received odd error messages. Is my account account approved?

My tax residence on the Tax Information paged has been added as well as well as the Cntact Information.

 

Error message: In order to change your address to the United States, you must first provide your W-9 tax information here.

 

Clicking here leads me back to the Tax Information page, which has been filled out.

Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Melanie,

 

Thank you for reaching out to us and welcome to Upwork! I'm happy to report that your profile has been approved. You can check this on your end by trying to submit a proposal. If you’re able to submit proposals, it means your profile was approved!

 

As for the error message, I checked this for you and I was not able to replicate the same issue. Please try clearing your cache and browsing history and let us know if the issue persists so we can further assist you.


~ AJ
Upwork
Sikandar's avatar
Sikandar Z Community Member

Hello Upwork Team 

 

As a new member to your freelancing platform, I created my account here just recently and submitted my profile for review. I am well aware that an account is usuually approved within 24 Hrs however it has been almost 2 days and my profile is still under review and I cannot send proposals to potential clents. I am an aspiring writer and I have been working with other freelancing platforms in the past who have all provided excellent and timely customer service to me, so I hope my experience here is the same. I would really appreciate it if someone coud take a look at this and finish the review process for my profile as soon as possible.

Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Sikandar,

 

I'm sorry to hear about your experience regarding your verification. I just checked and your profile has been approved already. You can check this on your end by trying to submit a proposal. If you’re able to submit proposals, it means your profile was approved!


~ AJ
Upwork
Kashif's avatar
Kashif S Community Member

I did not receive any email after submitting my profile. Is there a way to know if the profile is accepted?

Joanne's avatar
Joanne P Retired Team Member

Hi Kashif,

 

I checked and can confirm that your profile has been approved. You may now start submitting proposals to jobs you're interested in. Please also check this post and the freelancer resources to help you get started on Upwork. 

~ Joanne
Upwork
Stefan's avatar
Stefan R Community Member

Hey,

I submitted my profile 5 days ago and I still haven't got information if the profile is accepted or not.

Is there something I can do about this?

Thanks,

- Stefan

Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Stefan,

 

I'm sorry to hear about your account status. I shared your report with our team and one of our agents will reach out to you via a support ticket to assist you further. You can access your support tickets here.


~ AJ
Upwork
Solomiia's avatar
Solomiia V Community Member

Hi everybody. I registered for upwork a long time ago, but my profile was not accepted. Now I decided to update my profile and submit again. But I still haven't received any messages about whether my profile has been approved by Upwork. What should I do? Can I start looking for the first order or do I need to wait for some messages from upwork