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How can I request a manual name review.

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Active Member
Leah K Member Since: Mar 25, 2020
1 of 2

My payment method has been deactivated as the beneficiary name of the bank account doesn't match my name. And I think this is because of my baptismal name is added to my name that is on my bankaccount. How do I fix this?

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
2 of 2

Hi Leah,

 

I've shared your concern with the team, and one of our agents will reach out and assist you directly via a support ticket. Thank you.


-Joanne
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