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How can I request for lift off the 8 years old (oDesk) suspension due to Agency usage?

Hey Gurus, 


So I have return to UpWork after almost 8 years and when I tried to use one of my regular email to login after all these years, I realized that this account has been suspended by previous company name - oDesk. 


At that point of time, in 2012 I have been working in Agency/Company back in India. It's been 4 years I have moved to Canada, but now when I need to re-use my account to get back into the business, I can't seem to find a way to request for the lift-off that old suspension. 


I think the platform suspended my account because it was being used by that IT company that I used to work, in which I haven't been working since 2014. 


Does anyone has idea on how can I solve this , if it's possible at all? 


Please help.




Retired Team Member
Retired Team Member

Hi Keyur,


One of our team members will reach out to you via ticket as soon as possible and assist you further with your account. Thank you.

~ Goran

Thank you Goran. Appreciate the efforts. Let me know how can I help explain the sitution better if needed. 


Have a great day.

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