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How can i upload my date from elance?

e5a96acc
Active Member
Anthony B Member Since: Nov 9, 2016
1 of 9

How/can i upload my data from elance? (Previous Elance user)

Thanks,

lysis10
Community Guru
Jennifer M Member Since: May 17, 2015
2 of 9

you merge your account from your profile page or there is an email that went out to everyone

e5a96acc
Active Member
Anthony B Member Since: Nov 9, 2016
3 of 9

Hi Jen,

I found that email but the link is dead.

I check the profile page on elance and upwork but i dont see an option or link?

Thanks,

lysis10
Community Guru
Jennifer M Member Since: May 17, 2015
4 of 9

sorry not much I can do. A mod will have to chime in but that was the process.

shehanfernando
Community Guru
Shehan F Member Since: Aug 10, 2015
5 of 9

Hi Anthony, you can contact customer support and ask them to merge your data. 

e5a96acc
Active Member
Anthony B Member Since: Nov 9, 2016
6 of 9

Hi Shehan,

Whats the direct link/email to customer support?

Your link takes to help page..I couldnt find cust support anywhere in the help page 😛

shehanfernando
Community Guru
Shehan F Member Since: Aug 10, 2015
7 of 9

You have to login and send a request Smiley Happy

req.jpg

 

here's the direct link 

 

https://support.upwork.com/hc/en-us/requests/new


aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
8 of 9

Hi Anthony, 


Unfortunately, the migration is closed for good now. The team will be unable to migrate your profile from your Elance account. 


~ Avery
Upwork
e5a96acc
Active Member
Anthony B Member Since: Nov 9, 2016
9 of 9

Ah ok, thanks Avery..