Feb 14, 2020 02:31:33 PM Edited Feb 14, 2020 03:15:38 PM by Susan W
Hello,
I can't figure out how to cancel a contract. I've looked everywhere and can't figure out how to do it.
Solved! Go to Solution.
Feb 14, 2020 03:31:37 PM by Preston H
I call it the "three dots" icon.
If you know what to look for, then it is pretty easy to find.
But if you don't know to look for that... Well, I remember when I was first using Upwork and I still recall that it was NOT easy to figure out how to close a contract.
Note that in various places (such as the user interface, different screens, Help documentation, discussions in the Forum, etc.), Upwork itself and/or its users uses different terms:
"cancel contract"
"end contract"
"close contract"
Feb 14, 2020 03:24:49 PM by Wes C
You can close a contract from the "..." menu on the contract page.
Feb 14, 2020 03:31:37 PM by Preston H
I call it the "three dots" icon.
If you know what to look for, then it is pretty easy to find.
But if you don't know to look for that... Well, I remember when I was first using Upwork and I still recall that it was NOT easy to figure out how to close a contract.
Note that in various places (such as the user interface, different screens, Help documentation, discussions in the Forum, etc.), Upwork itself and/or its users uses different terms:
"cancel contract"
"end contract"
"close contract"
Feb 14, 2020 04:01:18 PM by Susan W
Preston H wrote:I call it the "three dots" icon.
If you know what to look for, then it is pretty easy to find.
But if you don't know to look for that... Well, I remember when I was first using Upwork and I still recall that it was NOT easy to figure out how to close a contract.
Note that in various places (such as the user interface, different screens, Help documentation, discussions in the Forum, etc.), Upwork itself and/or its users uses different terms:
"cancel contract"
"end contract"
"close contract
It was a struggle. I finally found it - just before you posted!:) Now, I just keep my fingers crossed that he doesn't leave negative private feedback. No money changed hands, and no work was really done, so that's a good thing. It's just not a good match, and I think it could have been problematic down the road, at a more inconvenient time. Thanks for the help!
Feb 15, 2020 02:16:14 AM Edited Feb 15, 2020 02:18:14 AM by Richard W
Susan W wrote:It was a struggle. I finally found it - just before you posted!:) Now, I just keep my fingers crossed that he doesn't leave negative private feedback. No money changed hands, and no work was really done, so that's a good thing. It's just not a good match, and I think it could have been problematic down the road, at a more inconvenient time. Thanks for the help!
Unfortunately this will have a negative effect on your JSS when you get one. Upwork considers jobs with no earnings to be unsuccessful jobs, unless you get GOOD feedback. It's a pity they don't make that clearer, as it's not exactly obvious. It's a nasty pitfall for newcomers to Upwork. I was just lucky that I didn't fall into it.