Jan 18, 2018 10:47:56 AM by Tilde S
I signed up for Upwork while I was travelling but didn't finish my profile. My country is set to Serbia but I now live in the US. Every time I try to access the account settings page to edit location it just redirects me to the "create profile" page. How am I meant to change my country before submitting my profile for review?
Solved! Go to Solution.
Jan 31, 2022 12:06:07 PM by Andrea G
Hi all,
This thread has been closed from further replies due to its size and because the information shared here is now outdated. We appreciate your participation in the Community.
Thank you!
Jul 18, 2020 04:36:39 PM by Bojan S
Hi Mohamed,
Your country was updated as per your request.
Jan 22, 2018 02:33:04 AM by Akanksha S
Hi Support,
I have created my account but accidentally I have not change my Upwork Country from US to INDIA and at the next step upwork want's my full address. I am trying to reach chat support but unable to and can't raise ticket from support as well. Appreciate, if you guide me for the steps so that I can change my country & complete my profile to get started.
Thanks!
Jan 22, 2018 03:12:41 AM by Goran V
Hi Akanksha,
Our team has changed your country to India, if you need further help let me know.
Jan 23, 2018 02:27:59 AM Edited Jan 23, 2018 02:28:38 AM by Akanksha S
Thank you so much for changing my country. I have updated all the info as requested in my profile and post that when I click on "Review Application & Submit" button, I redirect to the same page. I have tried several times therefore I am not sure how to move ahead. Please help!
Jan 23, 2018 02:39:01 AM by Goran V
Hi Akanksha,
Did you meant that once you click the button your redirected on the same page?
Did you try clearing your cache and cookies or log in with another browser to take the same actions?
Jan 23, 2018 03:08:23 AM by Akanksha S
Did you meant that once you click the button your redirected on the same page?
Comment - Yes
Did you try clearing your cache and cookies or log in with another browser to take the same actions?
Comment - I am trying from incongnito window.
Jan 23, 2018 03:12:47 AM by Goran V
Hi Akanksha,
Thank you for the details, our team will investigate this further and contact you directly via ticket.
Apr 5, 2019 11:02:33 PM by Deergha G
Facing similar issue, kindly change my country from US to India
Jul 5, 2019 01:29:48 PM by Bojan S
Hi Vanipriya,
Your country has been updated to India. Feel free to add the rest of the information on your profile.
Thank you!
Feb 16, 2018 04:40:23 AM by John D
I need change my country from US to India. Could you please help me with this.
Thank you
Feb 16, 2018 01:22:59 PM by Janean L
Why is it that I so often see freelancers who have mysteriously and accidentally set their country to U.S. and now need to correct that? I recall only once seeing a freelancer who needed to change a country FROM a different country TO "U.S."
Can Upwork re-configure the user interface so that freelancers do not have such a hard time selecting their own country? Why is it that when the freelancers select the wrong country, it seems that the inaccurate choice is always the United States? Again -- can the interface be improved?
Feb 16, 2018 01:51:20 PM by Virginia F
@Janean L wrote:Why is it that I so often see freelancers who have mysteriously and accidentally set their country to U.S. and now need to correct that? I recall only once seeing a freelancer who needed to change a country FROM a different country TO "U.S."
Can Upwork re-configure the user interface so that freelancers do not have such a hard time selecting their own country? Why is it that when the freelancers select the wrong country, it seems that the inaccurate choice is always the United States? Again -- can the interface be improved?
It's a head-scratcher, isn't it ... a rather suspicious head-scratcher IMHO. And most times, even when a mod indicates that it's been changed, the name of a US city still remains. I don't get it.
Apr 25, 2019 10:30:04 AM by Martina P
Virginia F wrote:
@Janean L wrote:Why is it that I so often see freelancers who have mysteriously and accidentally set their country to U.S. and now need to correct that? I recall only once seeing a freelancer who needed to change a country FROM a different country TO "U.S."
Can Upwork re-configure the user interface so that freelancers do not have such a hard time selecting their own country? Why is it that when the freelancers select the wrong country, it seems that the inaccurate choice is always the United States? Again -- can the interface be improved?
It's a head-scratcher, isn't it ... a rather suspicious head-scratcher IMHO. And most times, even when a mod indicates that it's been changed, the name of a US city still remains. I don't get it.
I have signed up a few months ago and there was no default option. It is a regular drop-down menu.
Feb 16, 2018 02:11:59 PM by Nina K
Hi Janeane,
New users see a drop down menu asking them to select their country when they sign up for a new account on Upwork. We'll share your feedback with the team and see if there is a way we can make the process more straightforward to avoid so many of these instances.
Oct 4, 2018 03:58:57 AM by Cristiana B
Hi,
I acctidentaly set my country of residence to US intread of UK and can't go on setting my account. Also, I don't have an UK phone number so I can't verify my account which is really weird? Can I still verify my account without the phone number? Or is it mandatory to have an UK phone number?
Oct 4, 2018 04:08:01 AM by Goran V
Hi Cristiana,
I've just updated your country to UK, feel free to update the rest of your address now. Thank you.
Jan 29, 2019 12:10:51 PM by Virginia F
Goran V wrote:Hi John,
Our team changed your country back to India.
Goran,
San Jose is not in India. Why doesn't Upwork make sure the city names are correct as well???
Jan 29, 2019 12:24:26 PM by Valeria K
Virginia F wrote:Goran,
San Jose is not in India. Why doesn't Upwork make sure the city names are correct as well???
Virginia,
We do, once the profile is submitted for a review and before it's accepted. That's not the case here.
May 4, 2019 04:49:20 AM by Aleksandar D
Hi Adm,
Your country has been updated to India.
Thank you!
Oct 23, 2018 05:22:40 AM Edited Oct 23, 2018 05:26:14 AM by Sunanda R
Hi Goran,
Same issue i'm facing right now can you please help me in this case ?
Thanks & Regards
Sunanda
Oct 23, 2018 05:47:12 AM Edited Oct 23, 2018 05:47:41 AM by Goran V
Hi Sunanda,
Could you please confirm your country so that I can assist you? Thank you.
Jan 29, 2019 11:15:47 AM by Manuel L
Hi, by accident i set my country to US when registering but i´m in Panama. Can you change my country so i can finish the registration process?
Jan 29, 2019 11:27:41 AM by Bojan S
Hi Manuel,
Your Country was updated to Panama, feel free to add the rest of your location information to your profile. Thank you.
Feb 22, 2019 07:26:40 AM by Merve L
Hi There,
I have signed up upwork from the U.S. However, now I live in Turkey and can't apply for any jobs due to my current location is shown as USA. Could you please change my location?
Thank you.
Feb 22, 2019 07:54:21 AM by Bojan S
Hi Merve,
Your country has been updated to Turkey. Feel free to add the rest of the information on your profile. Thank you!
Sep 5, 2019 10:24:55 AM by Vishwak T
Hi,
I am facing similar issue. Can you please change my country to India.
Sep 5, 2019 11:20:57 AM by Bojan S
Hi Vishwak,
Your Country was updated to India. Thank you for reaching out to us!
Sep 10, 2019 02:45:38 AM by Saksham T
Feb 26, 2020 04:00:17 AM by Funmi U
I need to change my country from United states to Nigeria. I made a mistake during sign up. thanks
Feb 26, 2020 04:19:15 AM by Goran V
Hi Funmi,
I just checked your account and I can see that Nigeria is set as your country. Are you seeing another country on your end? Our team will also reach out to you via ticket as soon as possible and assist you further with your account. Thank you.
Apr 11, 2020 10:42:15 PM by Mike M
Apr 11, 2020 11:34:51 PM by Aleksandar D
Hi Mike,
Your country has been updated to Kenya as requested.
Thank you.
Jul 26, 2018 06:23:26 PM Edited Jul 26, 2018 09:01:59 PM by Avery O
Hello, excuse me bothering you. Creating my account I selected US as my country thinking that in this way I would see job requests from this country. But I'm actually from Colombia, can you change my country to Colombia please? Thanks.
Email: **edited for Community Guidelines**
Jul 26, 2018 08:03:29 PM by Ryan C
Hi Juan,
I have escalated your request and one of our team representatives will reach out to you shortly.
Thank you.