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How do I turn off us-only by default

kochubei_valeria
Community Manager
Valeria K Community Manager Member Since: Mar 6, 2014
11 of 23

Thanks for updating the ticket, Ines. I'll follow up on it and the team will investigate as soon as possible.

 

Freelancers and clients outside of the U.S. are definitely welcome on Upwork and can continue posting and finding projects just as they did before. There are two reasons why we are testing the location selection feature.

First, clients have told us that they sometimes need a freelancer located in the same country. Their projects may require localized knowledge, the possibility of on-site coordination, specific compliance needs or other factors that make working with someone within their country an easier way to get started on Upwork.

Secondly, we’ve heard from freelancers who are upset that they are taking the time (and wasting connects) to submit proposals for jobs they will not be considered for because they do not meet the client’s location requirement.  

Please also note: We are initially testing this out with clients in the U.S. only. Based on the results, we’ll consider expanding to clients in other countries.

~ Valeria
Upwork
jmccpa
Community Guru
Joseph C Member Since: Jan 22, 2016
12 of 23

I have noted that when "us only" is on, US jobs that do not specify US Only do not appear in my Job Search.

 

Every time I turn off the US Only toggle, it automatically turns back on.

 

Is this a bug or am I doing something wrong?

Joseph M. C. ,P.C., CPA/ABV
aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
13 of 23

I'm sorry to know this has inconvenienced you, Joseph. 

I checked this last week with the team and they have confirmed that the Find Work page's default job feed is the U.S. job feed. You may access your non-U.S. job feed by clicking on My Job Feed to load up your saved searches that do not have the U.S. jobs filter.

~ Avery
Upwork
jdally987
Active Member
John C Member Since: Nov 25, 2018
14 of 23

Agreed with everyone above...this is one of "those weird Upwork things" that I just don't see a logical reason for. Why can't you just stick a toggle in our Settings menu that says: *Find Jobs Search: Use US-only By Default* ?

 

You can even keep the setting On by default for everyone. But just give us the freaking option, please...I can't help but wonder if there's some kind of obscure profit motive here?

 

If so, the fact that you're not admitting it makes it not only more intriguing, but frankly somewhat malicious.

 

If not, my apologies for the accusation - but an explanation for the developers' reasoning would definitely be in order.

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
15 of 23

Hi John, 

 

Please know that at this time there isn’t a way to change the default. This toggle is designed to make the location filter easier to find and to turn on and off. We welcome feedback on this design, and I’ll be sure to relay your comments to the team.

~ Avery
Upwork
jdally987
Active Member
John C Member Since: Nov 25, 2018
16 of 23

Ok great, the toggle itself is great sometimes. But **why** are we explicitly disallowed to change that? I'm assuming it would take literally a couple lines of JS or something, right? So I'm still confused as to why it's forced upon users?

 

I understand the motive for the toggle itself, existing which you mentioned. But what's the motive for keeping it on by default? In other words, why do you want to push freelancers towards a higher probability of picking jobs in the US only? (because that is what the toggle being on by default does result in, correct?)

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
17 of 23

Hi John, 

 

The job feed defaults to U.S., or U.K., as other freelancers see the benefits of the US and UK filter. Those jobs tend to have higher rates and less competition so we have defaulted it to the country of the freelancer where it is available.

 

Please also know that the team is aware of this thread, and appreciates the feedback being shared about this initiative. 

~ Avery
Upwork
33323907
Active Member
Sergey K Member Since: May 12, 2019
18 of 23

Folks, don't waste your time on sending feedback.

Upwork doesn't care about your experieces or feelings.

 

They need to drive their sales up by artificially limiting market.

sal_laney
Active Member
Shirley L Member Since: Jan 7, 2019
19 of 23

 

It makes no sense--at all. Especially since it's uber hard to upload your ID to verify your location. Then you are prohibited from applying until IT handles it. 

 

Also, when I was finally able to turn this feature off, every job I searched was marked as US only. I find it hard to believe that this many people select to only have US persons work on their projects. I'm assuming this is also a default when people submit projects--and probably don't even realize it... Is that correct? 

 

There are so many flaws to this, and it was so much better when it was Elance. 

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
20 of 23

I'm sorry to learn about your experience, Shirley. I checked your account and can see that you were able to file a ticket regarding your location verification issue. Please know that the Customer Support Team is currently working to assist you further. 


You should be able to view other job posts that do not have a U.S. location requirement by clicking on the "My Job Feed" link on your Find Work page. I just checked now and can see that not all posts on your job feed have a U.S. location requirement. 

~ Avery
Upwork
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