May 22, 2018 09:21:18 PM by Sarah F
My boss sent me a link to join their Team. When I tried to join it didn't do anything. I now seem to have opened an different account which is not linked to their Team. Help please, I need to switch this account as I can't work out how to get access to the Team and don't know what I have done wrong and help button just directs me to the community board?
May 22, 2018 10:43:25 PM by Avery O
Hi Sarah,
It looks like this client account has been invited to a Team already. Were you meant to have a freelancer account, and were you invited to join a team on your freelancer account?
May 22, 2018 11:21:15 PM by Sarah F
I was invited to join a team, I stuffed up when joining and creating my own account.
May 23, 2018 12:17:27 AM by Avery O
An agent from teh Customer Support Team will reach out to assist you further, Sarah.