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How do you get help on upwork

sjfleetwood
Active Member
Sarah F Member Since: May 22, 2018
1 of 4

My boss sent me a link to join their Team. When I tried to join it didn't do anything. I now seem to have opened an different account which is not linked to their Team. Help please, I need to switch this account as I can't work out how to get access to the Team and don't know what I have done wrong and help button  just directs me to the community board?

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
2 of 4

Hi Sarah, 

It looks like this client account has been invited to a Team already. Were you meant to have a freelancer account, and were you invited to join a team on your freelancer account?


~ Avery
Upwork
sjfleetwood
Active Member
Sarah F Member Since: May 22, 2018
3 of 4

I was invited to join a team, I stuffed up when joining and creating my own account.

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
4 of 4

An agent from teh Customer Support Team will reach out to assist you further, Sarah. 


~ Avery
Upwork
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