How does a client not leaving a review affect my JSS?

[aredae1992]

Hello, 

as per the question title, i want to know how does my client not leaving me a review affect my job success score. does it lower it, if so why?

[prestonhunter]

Not leaving a written review?

It DOES NOT MATTER.

Not leaving ANY feedback, including star average feedback?

That will impact your JSS negatively IF the number of zero-feedback contracts constitute an overly high proportion of your overall work history.

[joanbonjoc · Accepted solution]

Hi Ahmed,

Contracts with no client feedback, do not affect your score unless you have excessive contracts with no feedback. If you would like to learn more details about your Job Success Score check out this Help Article.