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How to Change my Profile Name - Signed up using Gmail

5ab7c7da
Active Member
Dheeraj A Member Since: Jan 13, 2021
1 of 4

Hi, 

 

I used Google to Signup and its used the last name I have there. I need to update it but cannot seem to find the settings do so. Contact Info, Profile Settings, and My Profile all do not have the field to edit my name. Any help with the same is much appreciated. 

 

Thank you!

andregutierrez22
Moderator
Andrea G Moderator Member Since: Jul 7, 2020
2 of 4

Hi Dheeraj,

 

You should be able to change your name by going to Settings > Contact Info. You can read more about Editing your Account Information here. If you need any further assistance please let us know.

 

Thanks!

~Andrea
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5ab7c7da
Active Member
Dheeraj A Member Since: Jan 13, 2021
3 of 4

Hi Andrea, thanks for your response!

 

Wasn't able to access those settings to change my profile name till after I had created a password (used Gmail to signup).

I've been able to raise a change request which is 'under review' and would take 48 hours.

I've also been prompted to earn an ID-verified Badge by uploading a government-issued ID and sending visual verification too.

 

Do I wait till the name has changed before I upload my ID, as the last names would be different?

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
4 of 4

Hi Dheeraj,

 

I checked your account, and it looks like your name change request has already been approved. Regarding completing the ID verification process, please do make sure the complete it as soon as you are able to. On the email, it is noted that you need to complete it within the allocated number of days. Please check your ticket number: 30675972. You can access the ticket when you log in to your Upwork account and going here.


-Joanne
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