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williambr71
Community Member

How to Get REAL SUPPORT ?

I justa started as FREELANCER and have BAD EXPERIENCE from a job I SUBMIT PROPOSAL .

 

I wast my connects and answer questions more than 1 hour and then

 

Project has gone, I also not listed as one I have submeted proposal ... and I did not get mmy connects BACK .

 

How can I reach REAL UPWORK SUPPORT in replace to just  chat with BOT ? 

 

Appreciate any help

2 REPLIES 2
prestonhunter
Community Member

You can ask your questions right here.

BojanS
Community Manager
Community Manager

Hi William,

 

We return Connects when a client closes their job without hiring or we find a job post has violated our Terms of Service. You can find more information here.

 

Upwork Help offers a variety of support options. You can always reach out to us here in the Community and we'll gladly assist you with any concern you might have or have the correct support team assist you.

~ Bojan
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