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How to cancel Agency Plus Membership?

raheel_asim
Active Member
Raheel A Member Since: May 23, 2019
1 of 18

Hi there,

I was accessing the Memberships and connects section, and whenever I go to the membership plan page, I cannot seem to cancel the membership or upgrade to a basic membership plan. This is for an agency account. Please help.

 

Regards,

Raheel Asim

stefanm_94
Ace Contributor
Stefan M Member Since: Mar 3, 2019
2 of 18
atik_tag
Ace Contributor
Atiksha T Member Since: Jan 26, 2018
3 of 18

This is not the correct link

vladag
Community Manager
Vladimir G Community Manager Member Since: Oct 31, 2014
4 of 18

Hi Raheel,

 

Thanks for your question and sorry about the delay in responding to it. The free Agency Basic plan is being discontinued and is no longer an option to choose from. If you want to continue with your agency account, you’ll need to remain subscribed to our $20-a-month Agency Plus plan.

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nazneenjahan
Active Member
Nousheen A Member Since: Sep 13, 2015
5 of 18
How many connects will I get in agency plus plan?

Minimum 18 free like freelancers get or "0" even after spending $20 for agency plus plan
nyrrielatienza
Community Guru
Riri A Member Since: Jul 21, 2018
6 of 18

Hi Nousheen,

 

Agency Plus is a monthly subscription for $20.00 (USD) per month that gives agencies access to build their team and purchase shared agency Connects for $0.15 (USD) per Connect. When you upgrade to an Agency Plus plan, you'll experience the following benefits:

  • Build your agency with unlimited team members
  • Be competitive with insight into competitor bids on jobs
  • Engage and apply by purchasing shared agency Connects
  • Keep your earnings confidential
~ Riri
nazneenjahan
Active Member
Nousheen A Member Since: Sep 13, 2015
7 of 18
No 20 free connects? As you can see here.. attached image.
nyrrielatienza
Community Guru
Riri A Member Since: Jul 21, 2018
8 of 18

Hi Nousheen,

 

Thanks for your question. Connects will no longer be included for free for agencies. You will be able to buy them by the bundle, as follows:

  • 10 for $1.50
  • 20 for $3
  • 40 for $6
  • 60 for $9
  • 80 for $12
~ Riri
riyaddesignbd
Active Member
Md Shamim Hossian R Member Since: Sep 25, 2017
9 of 18

Hi,Riri A

That means I have to pay $20 for monthly fees for the agency. and have to buy connects with additional cost right? 

 

 

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
10 of 18

Yes, you are correct, Md. You may read more about it here.


-Avery
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