How to contact Upwork re: Client concerns

[cramer_l]

I just messaged Upwork regarding questions I have about a client, and I'm not sure the message went through.  Is there another way to contact them?  How long should I wait for a response? Thanks!

[kochubei_valeria]

Hi L C,

I wasn't able to find a request you are referring to. Did you submit it on this page? Also, if you can share the question you have here in the Community without sharing private information about the client, we'll do our best to help you.