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Re: How to get connects

Goran V Moderator Member Since: Mar 24, 2017
61 of 113

Hi Joseph,

I just checked your connects history and everything is working as designed.

On our Basic plan you`re awarded 60 connects when your new cycle starts, this plan does not have the rollover option as our Plus plan has. On our Plus plan you'll have 70 connects each new cycle and the unused connects will also be rolled over in the next cycle. To learn more about this check out this Help Article. Thank you.

Active Member
Nandita B Member Since: Jan 29, 2019
62 of 113



I am new to upwork. I have the free membership plan and 60 available connects. But my connect history is showing 0 connect. I am confused about how to get at least 2 connects so that I can submit a proposal. My 1st billing cycle is showing as Jan 25, 2019 — Feb 24, 2019. Please suggest.

Bojan S Moderator Member Since: Mar 9, 2018
63 of 113

Hi Nandita,


I checked your profile and you have 60 available connect to use for sending proposals. Please read this Help Article to find out how to Find Work and how to submit proposals for jobs that you find to suit your skills and experience. Also, check out this thread for help getting started on Upwork and tips to avoid questionable jobs.  

Also, please go to the Account menu > Settings > Click "My Info" to edit your location information (not the Invoice info) using the pencil icon on the right side, and then click on the field above the street field which is greyed, click the one with text ''Start typing your address'' and you will be able to update your address information and start sending proposals.

Let us know if you need further help. Thank you.

~ Bojan
Active Member
Sami K Member Since: Mar 11, 2019
64 of 113


Active Member
Daenerys M Member Since: Jul 30, 2020
65 of 113

You only get 60. ever. they do not refil every month you only get 60 when you first sign up. after that if you do not have a job by then you are **bleep** out of luck if you don't put in your own cash to apply for more jobs that are not even gauranteed to land a job. 

Active Member
Yasmeen K Member Since: Dec 14, 2020
66 of 113

Hope you are doing great. I have been selected for an interview however until now I did not get my free connects. Please help me in this matter.

Luiggi R Moderator Member Since: Jul 3, 2020
67 of 113

Hi Yasmeen,


I checked and can confirm that you've received the Connects. You can check this by going to the Memberships and Connects” page under User Settings and clicking on "View Connects History". The ones awarded for interviews should have this description. Feel free to check this help article to learn more.


Thank you.

~ Luiggi

Community Manager
Valeria K Community Manager Member Since: Mar 6, 2014
68 of 113

Hi Adriana,

Once you complete your freelancer profile and it's approved, you'll receive your monthly allotment of connects and will be able to apply for jobs.


Please, check out resources linked to this post by Vladimir to learn more about getting started on Upwork.

~ Valeria
Active Member
Adriana C Member Since: Mar 23, 2017
69 of 113
Thank you for your help!
One last question, I submitted a proposal... How do I know if it's accepted? How long does it take?
Thanks ☺️
Community Guru
Jennifer M Member Since: May 17, 2015
70 of 113

They will usually chat with you and then send an offer. Never work until they send an offer.