Mar 23, 2017 08:53:37 AM by Adriana C
Hello,
I'm new on Upwork and I have some doubts ..
1) how do I get connects to submit proposals?
2) how is the payment done?
Thanks 😊
Solved! Go to Solution.
Mar 23, 2017 09:02:58 AM by Christian F
Hi Adriana,
Being fairly new to this place myself, I had the same questions.
As a "basic" member, you get 60 connects per month (I think), that you can use.
It took a little while before my connects where available to use.
Payment is, as far as I understand, done via Upworks payment system and you can use either Paypal or a transfer method to get your earnings.
You can read more here:
https://support.upwork.com/hc/en-us/sections/202260708-Payment-Method
Hope this helped.
/Christian
Mar 23, 2017 09:02:58 AM by Christian F
Hi Adriana,
Being fairly new to this place myself, I had the same questions.
As a "basic" member, you get 60 connects per month (I think), that you can use.
It took a little while before my connects where available to use.
Payment is, as far as I understand, done via Upworks payment system and you can use either Paypal or a transfer method to get your earnings.
You can read more here:
https://support.upwork.com/hc/en-us/sections/202260708-Payment-Method
Hope this helped.
/Christian
Aug 29, 2017 03:02:07 AM by Kevin M
Hello am also a new member. My account was approved three days ago and i still don't have any connects. How long will i have to wait for my connects? Its getting really boring just looking at the juicy jobs that i can't submit proposals to.
Aug 29, 2017 03:14:49 AM by Vladimir G
Hi Kevin,
Please select a membership plan either from Settings or by clicking the "0 Connects available" link on your Find Work page, and you'll receive the first allotment of Connects. Please also review the freelancer resources shared earlier on this thread before starting to submit proposals.
Apr 24, 2018 12:47:54 PM Edited Apr 24, 2018 01:28:12 PM by Nina K
Vladimir -- What defines a "Connect?"
I got a hit on the first assignment I applied for, just finished it and am looking for more. When I clicked on one listing I was told I need more Connects.
Please tell me what I am buying with the Plus plan. Does it entitle me to some number of notifications, or click throughs on offers, or applications, or a fixed number of monthly hirings? Or?
I'm interested in using your site, but I need to know what I am buying with a Premium program.
Thank you,
Roy Fuchs
**Edited for Community Guidelines**
Apr 24, 2018 01:56:09 PM by Nina K
Hi Roy,
A connect is what you use to bid on jobs and send proposals. The free basic plan comes with 60 connects a month and the plus plan comes with 70 connects plus some other features which you can read about here. I would recommend perusing this thread which has helpful tips and excellent resources for users just getting started on the platform. Please feel free to reach out if you have any other questions Roy.
Jun 6, 2019 11:17:21 AM by Ecaterina M
Jun 6, 2019 11:56:39 AM by Bojan S
Hi Ecaterina,
Thank you fo reaching out to us. This change started to take effect in May. After their registration is accepted, a new freelancer receives 20 free Connects to help get them started.
You can view FAQs about paid Connects and a video explaining the change from our Head of Product, here.
Thank you.
Sep 8, 2019 10:08:29 AM by Mehvish A
I also signed up and got 20 free connects. Will I get 20 connects each month for free?
Sep 8, 2019 02:08:15 PM by Jennifer M
Mehvish A wrote:I also signed up and got 20 free connects. Will I get 20 connects each month for free?
No, you have to buy them when you run out.
Oct 18, 2019 03:20:53 AM by Davinder S
What if we submit a proposal and we doesn;t get hit with the job, will our connect be lost?
Jun 16, 2020 01:06:26 AM by Kenneth K
So you're saying that this site takes away from our rate of pay, and makes us have to pay just to apply for a freelance job?
Nov 25, 2019 10:05:07 PM by Chinonso N
Nov 25, 2019 11:03:12 PM by Avery O
Hi Chinonso,
It looks like you created a client account instead of a freelancer account. Kindly refer to this article to know how you can create a freelancer account from your client account. Once your freelancer profile is set up, and your registration was accepted, your 20 complimentary connects will be credited to your account.
Jun 18, 2020 12:37:18 PM by Arwa L
how can i buy connects ?
can i buy with my earning?
how can i get the promo code?
thks
Jun 18, 2020 01:27:08 PM by Bojan S
Hi Arwa,
This can vary based on your location, but all Upwork users will be able to purchase Connects with a credit card or prepaid card. If you aren’t able to use a credit card or prepaid card or you don’t have an Upwork balance, in many cases you’ll be able to use PayPal. Check the options available to you and learn more about the acceptable billing methods for paying memberships.
Our team doesn't have discount codes, or promos available at the moment. But periodically, offers are sent through email, at on-site Upwork events, and through different partnerships. If you would like to get the chance to participate in our marketing events, you may submit the following form and we'll add you to the list. You can always unsubscribe at any time.
Thank you.
Jun 24, 2020 04:32:18 PM by David A
good day Sir, ive used up my 20 connects, and i just found an amazing job but no connects available, how can i apply then
Jun 24, 2020 09:45:10 PM by Joanne P
Hi David,
If you have used up all your free connects, you may purchase them from your account. This can vary based on your location, but all Upwork users will be able to purchase Connects with a credit card or prepaid card. If you aren’t able to use a credit card or prepaid card or you don’t have an Upwork balance, in many cases you’ll be able to use PayPal. To see the options available to you, click here. Thank you.
Mar 8, 2021 10:38:48 PM by Krishan B
Mar 8, 2021 10:35:35 PM Edited Mar 8, 2021 11:20:57 PM by Joanne P
upwork is one of the worst places for freelancers. They have neither a fast fast responsive website nor a mobile application.**Edited for community guidelines**they mean money only, not freelancers. When we give 20% of our earnings to these people, then why these peoples are charging money in form of connetcs? Whether you get a job or not, these people continue to cut your connects. I would never advise anyone to use upwork.
Mar 8, 2021 11:20:14 PM by Joanne P
Hi Krishan,
You are not required to use any Connects under the following:
Sometimes, a project may get cancelled or a job may be removed from Upwork without a hire. In the following cases, these Connects will be returned:
You can check this help article for more information.
Mar 8, 2021 11:25:06 PM by Krishan B
Hi Joanne,
Thanks for your prompt reply but you know I've applied for 5 jobs and 3 of them are closed but I've not received any connects in return. And even now I can't apply for any job because I don't have the connects. Now please tell me what should I do?
Thanks
Mar 8, 2021 11:29:42 PM by Goran V
Hi Krishan,
If you would like to send more proposals you can purchase Connects at any time by going to Settings > Membership & Connects. You can purchase Connects with your earnings or with your Billing method. Thank you.
Jun 28, 2020 01:27:31 PM by Julqernine N
Hi,
I've joined your site as a basic user but got no connection.
In "search jobs" I'm finding many jobs that match my professional experience.
It will be good earning through your site if I can able to "send proposal".
Which I can't d currently.
So what's the point to become Upwork Basic user when I can't submit a single proposal after opening the account?
Jun 28, 2020 06:07:59 PM by Joanne P
Hi Julqernine,
To submit proposals, you will now have to purchase connects. You may purchase them from your account. This can vary based on your location, but all Upwork users will be able to purchase Connects with a credit card or prepaid card. If you aren’t able to use a credit card or prepaid card or you don’t have an Upwork balance, in many cases you’ll be able to use PayPal. To see the options available to you, click here. Thank you.
Aug 12, 2019 11:33:30 PM by Zohaib N
Sep 21, 2020 12:57:19 AM by Al Anthony I
I think you have to subscribe on a monthly basis in order to get 60 connects per month.
May 17, 2021 07:38:04 PM by Joanne P
Hi Warlyn,
I checked your account and it looks like there are Connects added to your account already. Each month, freelancers receive free Connects to help reach out to more clients. You also earn free Connects by reaching out and building relationships with Upwork clients! Here are a few of the ways to earn Connects.
Please check out this help article for more information.
Jun 24, 2019 10:31:30 AM by Tomas C. M
Hi Nina
I’m new to Upwork. With the free basic plan coming with 60 free connects, after these are used up, do I need to purchase additional connects at 15 cents each, or are these just debited from any job I get.
Thanks
Tom
Jun 24, 2019 12:40:35 PM by Bojan S
Hi Tomas,
Going forward, Basic Membership doesn't include free connects. You can view FAQs about paid Connects and a video explaining the change from our Head of Product.
Please note that connects are not sold individually, but bundles begin at $1.50 for 10 Connects. Regardless of which bundle you choose, all Connects are priced at $0.15 apiece. Here are your bundle options:
Thank you.
Aug 5, 2019 12:12:16 AM by Fatimah A
I got just 20 connects at the start of the month and now the new month has started but I still haven't received any connects. I'm on the basic membership plan.
Oct 15, 2020 03:03:42 AM by andrea D
Oct 15, 2020 03:11:49 AM by Goran V
Hi Andrea,
At the moment you`re on our Basic (free) plan and you have simply purchased additional connects. Thank you.