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How to get connects

theijaz
Active Member
Muhammad I Member Since: Apr 25, 2019
91 of 113

Hi dear,

My monthly connects expired on 1 June 2019 but I have not yet received / renewed my monthly connects (basic plan) yet. Kindly guide me about it or resolve my issue.

Thanks and regards

Muhammad Ijaz

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
92 of 113

Hi Muhammad,

 

Your account has been moved to paid Connects, you will have to purchase Connects to submit a proposal to any job (unless you are on our Freelancer Plus plan or rolled over some existing Connects).

You can view FAQs about paid Connects and a video explaining the change from our Head of Product, hereThank you.


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aichenemi1
Active Member
Ojochenemi A Member Since: Jun 21, 2019
93 of 113
I am new on upwork, Created my account this week but the 60 connect allocated to the account for the month was never given.
What could be the problem guys
feed_my_eyes
Community Guru
Christine A Member Since: May 4, 2016
94 of 113

There are no free connects any more - you need to purchase them.

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
95 of 113

Hi Ojochenemi,

 

Since you`re signed up with our new Connect plan you will receive 20 connects instead of 60. Our team will award your connects on your profile as soon as possible.

To learn more about this you can read our announcement thread Here. Thank you.


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christianata
Active Member
Christiana T Member Since: Jun 21, 2019
96 of 113

Hello, I have not received my monthly connects (basic plan) yet. It writes: Current Billing Cycle Jun 16, 2019 — Jul 15, 2019. Can you help me?

jr-translation
Community Guru
Jennifer R Member Since: Sep 15, 2017
97 of 113

Christiana T wrote:

Hello, I have not received my monthly connects (basic plan) yet. It writes: Current Billing Cycle Jun 16, 2019 — Jul 15, 2019. Can you help me?


 

You can find out more by reading these threads:

 

https://community.upwork.com/t5/Announcements/Upcoming-Changes-to-Connects/td-p/580451

 

https://community.upwork.com/t5/Announcements/Connects-Change-Rollout-Update-and-Frequently-Asked-Qu...

elixirvim007
Active Member
John Elixir Vim D Member Since: Jun 14, 2019
98 of 113

How will I get my free connects as a new member of Upwork?

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
99 of 113

Hi John,

 

Our team will update your profile and award your free connects as soon as possible, thank you.


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aczwordon
Active Member
Adam C Member Since: Feb 14, 2020
100 of 113

I ran out of connects. Will i get for free 60 connects next month?

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