It looks like you created a client account instead of a freelancer account. Kindly refer to this article to know how you can create a freelancer account from your client account. Once your freelancer profile is set up, and your registration was accepted, your 20 complimentary connects will be credited to your account.
I’m new to Upwork. With the free basic plan coming with 60 free connects, after these are used up, do I need to purchase additional connects at 15 cents each, or are these just debited from any job I get.
Going forward, Basic Membership doesn't include free connects. You can view FAQs about paid Connects and a video explaining the change from our Head of Product.
Please note that connects are not sold individually, but bundles begin at $1.50 for 10 Connects. Regardless of which bundle you choose, all Connects are priced at $0.15 apiece. Here are your bundle options: