How to get connects

[Al Anthony I]

I think you have to subscribe on a monthly basis in order to get 60 connects per month.

[Tomas C. M]

Hi Nina

I’m new to Upwork. With the free basic plan coming with 60 free connects, after these are used up, do I need to purchase additional connects at 15 cents each, or are these just debited from any job I get. 

Thanks

Tom

[Bojan S]

Hi Tomas,

Going forward, Basic Membership doesn't include free connects. You can view FAQs about paid Connects and a video explaining the change from our Head of Product.

Please note that connects are not sold individually, but bundles begin at $1.50 for 10 Connects. Regardless of which bundle you choose, all Connects are priced at $0.15 apiece. Here are your bundle options:

• 10 for $1.50
• 20 for $3
• 40 for $6
• 60 for $9
• 80 for $12

Thank you.

[Fatimah A]

I got just 20 connects at the start of the month and now the new month has started but I still haven't received any connects. I'm on the basic membership plan.

[Avery O]

Hi Fatimah, 

As I have noted on my response just before your post, please know that Connects can be purchased in the following bundles: 

• 10 for $1.50
• 20 for $3
• 40 for $6
• 60 for $9
• 80 for $12

You may read more about it here, and here. 

[andrea D]

I added 80 connects and paid 12usd, is that monthly payment? How can I stop the monthly payment and stay only as a free acct user.

[Goran V]

Hi Andrea,

At the moment you`re on our Basic (free) plan and you have simply purchased additional connects. Thank you.

[andrea D]

Thanks, so no monthly payment

[Chau N]

Hi Bojan S, 

I am aware that when the connects are used up, I have to buy more. the thing is when I go to setting as per instruction, a "promo ccode" is required to fill in before I can buy more connects. So, what is a " promo code"?

Thanks for your support 

[Avery O]

Hi Chau, 

If you don't have a promo code that was issued to you through a marketing event, email, or through any of our marketing activities, you can leave the field blank and continue with the process.