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How to get connects

intongalanthonyd
Active Member
Al Anthony I Member Since: Sep 17, 2020
31 of 113

I think you have to subscribe on a monthly basis in order to get 60 connects per month.

tomart9nype
Active Member
Tomas C. M Member Since: Jun 24, 2019
32 of 113

Hi Nina

I’m new to Upwork. With the free basic plan coming with 60 free connects, after these are used up, do I need to purchase additional connects at 15 cents each, or are these just debited from any job I get. 

Thanks

Tom

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
33 of 113

Hi Tomas,

 

Going forward, Basic Membership doesn't include free connects. You can view FAQs about paid Connects and a video explaining the change from our Head of Product.

 

Please note that connects are not sold individually, but bundles begin at $1.50 for 10 Connects. Regardless of which bundle you choose, all Connects are priced at $0.15 apiece. Here are your bundle options:

 

  • 10 for $1.50
  • 20 for $3
  • 40 for $6
  • 60 for $9
  • 80 for $12

 

Thank you.


~ Bojan
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sherlock221b
Active Member
Fatimah A Member Since: Jun 28, 2019
34 of 113

I got just 20 connects at the start of the month and now the new month has started but I still haven't received any connects. I'm on the basic membership plan.

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
35 of 113

Hi Fatimah, 

As I have noted on my response just before your post, please know that Connects can be purchased in the following bundles: 

  • 10 for $1.50
  • 20 for $3
  • 40 for $6
  • 60 for $9
  • 80 for $12

You may read more about it here, and here


-Avery
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andreadelvalle
Active Member
andrea D Member Since: Jun 14, 2018
36 of 113
I added 80 connects and paid 12usd, is that monthly payment? How can I stop the monthly payment and stay only as a free acct user.
g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
37 of 113

Hi Andrea,


At the moment you`re on our Basic (free) plan and you have simply purchased additional connects. Thank you.


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andreadelvalle
Active Member
andrea D Member Since: Jun 14, 2018
38 of 113
Thanks, so no monthly payment
chaunguyen77
Active Member
Chau N Member Since: Nov 20, 2019
39 of 113

Hi Bojan S, 

 

I am aware that when the connects are used up, I have to buy more. the thing is when I go to setting as per instruction, a "promo ccode" is required to fill in before I can buy more connects. So, what is a " promo code"?

 

Thanks for your support 

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
40 of 113

Hi Chau, 

If you don't have a promo code that was issued to you through a marketing event, email, or through any of our marketing activities, you can leave the field blank and continue with the process.


-Avery
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