How to get connects

[Paulina Aja I]

Hi, am new to upwork I got 20 my first month, and the worse is I can't buy connect please what can I do

[Alan Mikail D]

Lucky for you all to have 60.

I only have a limit of 20.

[Shareef H]

Hi is 60 connects recharge each 30 days or at 1 of every month

[Bojan S]

Hi Shareef,

Connects update at the beginning of each billing cycle. You can check your billing cycle by going to Settings> Membership & Connects. For Basic Plan, you'll get 60 free connects at the beginning of each cycle. You can learn more about that here.  Thank you!

[Gergely-Gyorgy S]

Hi! I have a problem. Can anyone help me, please? I have an active Freelancer Basic plan. I have been awarded the Rising Talent status yesterday, on Monday. Yesterday, my connect balance was 8 connects. After that, I got my 30 connects for the Rising Talent program. Now I have 38 connects. The problem is, I haven't yet received the 60 monthly connects for my membership. My Freelancer Basic Plan is active.

At the Membership Connects section, I read "0 per month". What does that mean? From now on, do I have to pay for every connect? I am willing to upgrade to Freelancer Plus. My Billing Cycle began on 17th June and I haven't got my 60 connects today, on 18th June. What to do? Please help me.

Thank you very much.

[Goran V]

Hi Gergely,

Yes that is correct, once your account has been moved to paid Connects, you will have to purchase Connects to submit a proposal to any job (unless you are on our Freelancer Plus plan or rolled over some existing Connects). Thank you.

[Gergely-Gyorgy S]

Hi Goran!

Why was my account moved to paid Connects? I didn't ask for it. For now, I am a Freelancer Basic member, which is free. I didn't ask for my account to be moved to paid Connects. I thought I will get 60 connects free, every month. This month, I would pay for the Plus membersihip, if it is possible, but I thought that as a FREE, basic member, I will get 60 connects every month.

[Goran V]

Hi Gergely,

This was announced about 2-months ago, where we sent an email to all users, posted in our blog, setup a resource page,  posted announcements in the Community here and town hall, which you can access the recording here.

You should be able to purchase new connects by adding a billing method to your account, or using your Upwork balance. Thank you.

[Gergely-Gyorgy S]

All right, thank you.

[Levi M]

is this still applicable today?