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How to get connects

Active Member
Akhtar A Member Since: Dec 28, 2017
51 of 61
 
Moderator
Valeria K Moderator Member Since: Mar 6, 2014
52 of 61

Hi Akhtar,

 

We'll have the team look into your issue and update you about it via a support ticket.

 

Thanks for reaching out.

~ Valeria
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Active Member
Muhammad I Member Since: Apr 25, 2019
53 of 61

Hi dear,

My monthly connects expired on 1 June 2019 but I have not yet received / renewed my monthly connects (basic plan) yet. Kindly guide me about it or resolve my issue.

Thanks and regards

Muhammad Ijaz

Moderator
Goran V Moderator Member Since: Mar 24, 2017
54 of 61

Hi Muhammad,

 

Your account has been moved to paid Connects, you will have to purchase Connects to submit a proposal to any job (unless you are on our Freelancer Plus plan or rolled over some existing Connects).

You can view FAQs about paid Connects and a video explaining the change from our Head of Product, hereThank you.


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Active Member
Ojochenemi A Member Since: Jun 21, 2019
55 of 61
I am new on upwork, Created my account this week but the 60 connect allocated to the account for the month was never given.
What could be the problem guys
Community Guru
Christine A Member Since: May 4, 2016
56 of 61

There are no free connects any more - you need to purchase them.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
57 of 61

Hi Ojochenemi,

 

Since you`re signed up with our new Connect plan you will receive 20 connects instead of 60. Our team will award your connects on your profile as soon as possible.

To learn more about this you can read our announcement thread Here. Thank you.


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Active Member
Christiana T Member Since: Jun 21, 2019
58 of 61

Hello, I have not received my monthly connects (basic plan) yet. It writes: Current Billing Cycle Jun 16, 2019 — Jul 15, 2019. Can you help me?

Community Guru
Jennifer R Member Since: Sep 15, 2017
59 of 61

Christiana T wrote:

Hello, I have not received my monthly connects (basic plan) yet. It writes: Current Billing Cycle Jun 16, 2019 — Jul 15, 2019. Can you help me?


 

You can find out more by reading these threads:

 

https://community.upwork.com/t5/Announcements/Upcoming-Changes-to-Connects/td-p/580451

 

https://community.upwork.com/t5/Announcements/Connects-Change-Rollout-Update-and-Frequently-Asked-Qu...

Active Member
John Elixir Vim D Member Since: Jun 14, 2019
60 of 61

How will I get my free connects as a new member of Upwork?

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