My monthly connects expired on 1 June 2019 but I have not yet received / renewed my monthly connects (basic plan) yet. Kindly guide me about it or resolve my issue.
Thanks and regards
Your account has been moved to paid Connects, you will have to purchase Connects to submit a proposal to any job (unless you are on our Freelancer Plus plan or rolled over some existing Connects).
You can view FAQs about paid Connects and a video explaining the change from our Head of Product, here. Thank you.
Christiana T wrote:
Hello, I have not received my monthly connects (basic plan) yet. It writes: Current Billing Cycle Jun 16, 2019 — Jul 15, 2019. Can you help me?
You can find out more by reading these threads: