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How to get connects

Active Member
Alicia S Member Since: Apr 17, 2018
81 of 118
My connects were supposed to come back today automatically. It didn’t happen. Can you check my account and tell me why it didn’t?
Community Guru
Nina K Member Since: Nov 29, 2017
82 of 118

Hi Alicia,

Your connects should be credited some time today, please give it a few more hours and if they do not reflect in your account by the end of the day, let us know and we'll further assist.

Active Member
Nauman J Member Since: Mar 28, 2019
83 of 118
My montly connects are still not updated. Is there any specific reson?
Avery O Moderator Member Since: Nov 23, 2015
84 of 118

Hi Nauman, 

Please know that we have announced awhile back about some changes to Connects. Connects can now be purchased in bundles and you may read more about it here, and here

Let us know if you have other questions about this change, and our team will be happy to help.

~ Avery
Active Member
Felix O Member Since: Aug 30, 2017
85 of 118

Hello Person Concerned,


I am new in Upwork and i would love to know how some gets his first connects. i want to submit a proposal for ajob and it requires me to have 2 connects. Kindly, assist.




Community Manager
Vladimir G Community Manager Member Since: Oct 31, 2014
86 of 118

Hi Felix,


Please follow the steps I posted yesterday on this thread and select a membership plan in order to receive your monthly allotment of Connects.

Active Member
Kevin M Member Since: Aug 10, 2017
87 of 118

Hi Felix,as i discovered you have to actively choose a subscription before you get any connects. usually by clicking the green button of one of the subscriptions. You then immediately receive your connects.

Active Member
Felix O Member Since: Aug 30, 2017
88 of 118

Hello Kevin,


Thanks for the response. i guess i need to pick the membership plans - plus which costs $10 and it will be billed against me. Id that what you meant or something else?

Community Manager
Valeria K Community Manager Member Since: Mar 6, 2014
89 of 118

Hi Felix,


You are free to choose either Basic (free) or Plus Membership. Check out this help article for more information about both plans. 

~ Valeria
Active Member
Hamza Y Member Since: Sep 27, 2017
90 of 118

You have to pay 10$ to get connects for submit your proposals.