How to re-add the card - a payment declined previously?

[kaushikdm]

I used a card but the payment was declined that time due to insufficient funds But Now, I have added the funds but upwork is not accepting that card - I have tried 10 times- Please tell me what to do now? Please note- I don't have another card as right now

[JoanneP]

Hi Kaushik,

One of our team members will reach out and assist you directly via a support ticket. Thank you!

[kaushikdm]

I can buy connects from my card but i cant able to buy membership from my
card? why?

can you send me a manual link - I need to purchase the membership-urgent

[g_vasilevski]

Hi Kaushik,

I`m sorry about the delay with this. Our team will reach out to you via ticket as soon as possible and assist you further with upgrading to our Plus plan. Thank you.