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mehedi2035
Community Member

How to solve account limitation ?

"Your account has been limited. Please contact customer support." how to solve this as i can't chat to upwork live?

4 REPLIES 4
holymell
Community Member

Have you tried submitting a ticket to them? You can email them and they will open a ticket for you. You hit the question mark in the upper right hand corner of your screen and they'll direct you here ask if your question is solved, you say no, and they'll give you the option to email support/open a ticket.

Same issue i am getting since last many months. I want to upgrade my membership but i am getting this message. Every time i get reply "clear your cookies and check" We know these basic things and tried with all possiblities. Opened ticket but no proper solution yet. 

 

My Ticket Id  #27252431

 

 

Please help

Hi Vishwas,


I`m sorry about the delay and the inconvenience this had caused you.
I`ve also escalated your concern to our team to assist you further as soon as possible. Thank you.

~ Goran
Upwork
JoanneP
Moderator
Moderator

Hi Mehedi,

 

Our team has reached out to assist you further. Please refer to the email sent to you. Thank you!

 

~ Joanne
Upwork
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