How will connects be returned?

[jennifer-frankli]

Hi Upwork community,

A job I submitted a proposal for was taken down by Upwork, evidently for violating ToS. Upwork sent an email but it made no mention of returning my connects. According to the ToS, I should get my 4 connects back. How are they going to credit them?

[NikolaS · Accepted solution]

Hi Jennifer,

I am sorry for the late response. I checked and can confirm that the Connects you are referring to are already refunded to you. For more information please check your Reports > Connects history.

Thank you,

[jennifer-frankli]

Hi Nikola,

Thank you for checking on it and letting me know! I didn't see that reports feature before. I appreciate the help!

Jennifer