I Can't Take The "English Spelling Test (U.S. Version)" please help!

[pete_st_george]

I just got approved to work on upwork the other week. I wanted to take the "English Spelling Test (U.S. Version)", however, whenever I click "Start Test" I get the following message:

Your test has expired. You can retake the test after 11/07/2018.

I am confused by this because I have never taken the test before.

How can my test be expired if I have never taken it before?

I tried to find a way to contact customer support, and even talked with the support bot who told me I need to click "Get Help" at the bottom of the page. I scrolled all the way to the bottom and could not find a link, so now I am posting here.

Can someone please get me in touch with someone who can help me with my problem!

Thanks in advance!

[JoanneP]

Hi Peter,

I'm sorry for the trouble. Someone from the team will reach out via email to assist you directly with this issue. 

[sakhawat2121]

I'm having the same problem with "English Spelling Test (UK Version)". I never took that test.

Should I create a new post?

[cylver1z]

Hello Sakhawat, 

Sorry for the inconvenience. I have escalated your request with the team. One of our team representatives will reach out to you shortly. 

Thank you.

[sakhawat2121]

Hi Ryan,

I checked to see if it was fixed and yes, it was. I decided not to take the test at that time as I needed to divert my attention elsewhere (I did not press "Start Test" on the second page that pops up).

After I came back and tried to take the test again, it was telling me it had expired again.

Test title: "English Spelling Test (UK Version)".

Thanks,

Sourav.

[BojanS]

Hi Sakhawat,

I'm sorry to hear that you are having trouble taking that test! One of our team members will reach out to you shortly and assist you further!