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I ahve issue to add card

Active Member
Vadim S Member Since: Jan 16, 2019
1 of 2

I see that issue How I can solve that ? We are sorry! We are experiencing a technical problem and cannot process your request right now. Please try again in a minute.

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2 of 2

Hi Vadim,

 

Could you please try to clear your cache and cookies or try using another browser to check if you`re still experiencing the same issues on your end. You can find payment methods available in your country by going to your Settings> Get Paid and clicking Add a Payment method. Check out this help article for more information. 

Additionally, try to complete the W-8BEN  form in your Settings. If you don't have a registered company please provide your full legal name in that field, along with your personal address on the Tax Info page under Settings.

Let us know if the issue persists and we'll follow up with our team to assist you further through your open ticket.

Thank you.

 

~ Bojan
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