I am a new user and added PayPal account as billing method, it was approved but now it is gone.

[mj_petit]

Hello and thank you in advance for helping me. I am a new user and recently, added my PayPal account as billing method, it was soon approved and now, it says that I have not setup a billing. I checked both in the app and website and it is gone.

Can someone help me with this? I know my PayPal account is yet to be verified but I was under the notion that I can still use it.

[AndreaG]

Hi Maria Jose,

In order to add PayPal as your billing method, you must have a verified, active PayPal account in good standing. Please check out this help article for more information.

Thanks!