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I am not receiving the verification email and hence cannot set up my profile

bhargav-s-desai
Active Member
Bhargav D Member Since: May 9, 2019
1 of 27

I've made an account with Upwork and I am stuck at the verification of my email step because I am not recieving any verification mails. I've tried for hours on end but even after requesting multiple resends, the mail just won't come. 

I've checked the junk folder and the spam folder and contact Gmail support too, and they tell me the mail never reached their servers. 

Can somebody help me resolve this issue please!

**Edited for Community Guidelines**

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
BEST ANSWER
2 of 27

Hi Bhargav, 

 

Please try resending the verification email again and let me know if you`re still not receiving it. Thank you.

~ Goran
Upwork

View solution in original post

bhargav-s-desai
Active Member
Bhargav D Member Since: May 9, 2019
3 of 27

Yes i recieved it now thank you!!!

a21de29e
Active Member
Jennifer M Member Since: Oct 1, 2019
4 of 27

I am also not receiving my verification email. It is not in my spam or junk folders. The site is glitching (not sure if it's because I'm not verified) amd I cannot access any support!

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
5 of 27

Hi Jennifer,

 

One of our team members will reach out to you directly to assist you with your email verification process. 

 

Thank you for reaching out to us.

~ Bojan
Upwork
icreone
Active Member
Ahmed Sabit F Member Since: Mar 28, 2020
6 of 27

hi, i am not receiving verification email from upwork. I have signed up. Please help.

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
7 of 27

Hi Ahmed,

 

I checked and it seems that the email for the verification was already sent successfully to your email account. Please check your Spam/Junk folder in case the email went there.

 

Thank you.

~ Aleksandar
Upwork
icreone
Active Member
Ahmed Sabit F Member Since: Mar 28, 2020
8 of 27

Thanks! It's solved.

mbr811
Active Member
Jehangir A Member Since: Mar 18, 2021
9 of 27

I've made an account with Upwork and I am stuck at the verification of my email step because I am not recieving any verification mails. I've tried for hours on end but even after requesting multiple resends, the mail just won't come. 

I've checked the junk folder and the spam folder and contact Gmail support too, and they tell me the mail never reached their servers. 

Can somebody help me resolve this issue please!

andregutierrez22
Moderator
Andrea G Moderator Member Since: Jul 7, 2020
10 of 27

Hi Mohammad,

 

I checked your account and it looks like the email address currently on file is verified. Are you trying to update your email address? If so, could you please click on my picture next to this post and send me a private message with the email address you're trying to add?

 

Thanks!

~Andrea
Upwork
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