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I am not receiving the verification email and hence cannot set up my profile

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Active Member
Dave C Member Since: Aug 13, 2019
11 of 16
I can assure you that this is my email. I have not received a single request to verify this email and it is not going to my spam or being blocked.
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Moderator
Avery O Moderator Member Since: Nov 23, 2015
12 of 16

Hi Dave, 

The Customer Support Team will reach out to you through an email to assist you directly with your issue. 


-Avery
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Active Member
Emily S Member Since: May 15, 2020
13 of 16

Hi,

I am not receiving the verification email. I have been trying many times today. I have checked the junk folder. I have received a marketing email from upwork, but not the verification email. Also, the site seems to be glitching as the help center page goes away after about 1-2 seconds and I can not chat for help.

 

I'd love some help,

Thanks

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
14 of 16

Hi Emily, 

 

Could you please retry verifying your email? Please let us know if you are still unable to receive the verification email. Thank you!


-Joanne
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Active Member
Mariia K Member Since: Oct 13, 2020
15 of 16

Hey, I am also didn't receive my verification email. I have already checked and it is not in my spam or junk folders. I resent it already 5 or 6 times and nothing.

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Moderator
Andrea G Moderator Member Since: Jul 7, 2020
16 of 16

Hi Mariia,

 

Could you please try sending the verification email one more time? Let us know here if the issue persists.

 

Thanks!

~Andrea
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