I am taking upwork readiness test but it's automatic skip all my question and the result is faild every time. Now I am affraid to retake this test. Please suggest me how to resolve this problem also this failed have any impact to my account for getting raising talent. Please see the attachment.
Solved! Go to Solution.
I checked your account, and it looks like our team is already assisting you directly via ticket. If you need further assistance, please feel free to post it on the ticket so the agent can assist you directly. Thank you!
Hello Alaxandra P,
My problem is solved by upwork support team. They send me below instruction.
Please follow these troubleshooting steps:
Clear cache/cookies on your current browser
Try using “Incognito” or “Private” mode on your browser
Try using a different browser. We support Google Chrome, Mozilla Firefox, Microsoft Edge and Apple Safari.
Note: Internet Explorer is no longer supported.
If the above options do not resolve the issue, please:
Click on this link: https://Upwork.com/clearcookies
Click “Yes, Clear Cookies”
Then restart your browser
Once you've done these steps. Log back to your account and go this link: https://www.upwork.com/freelancers/settings/readiness-test/