I am trying to create a profile and cannot get past the 'Create Profile" section.
I have tried clearing caches, clearing cookies, restarting browers and using incognito windows in Chrome, Firefox and Safari. I have also tried it on my mobile device. I am stuck.
I also tried making a new account and the same thing happened. This is the only option I have for moving on. I click this button and all that happens is that the page refreshes. Please help me
Solved! Go to Solution.
Hi Fel Hershey,
Can you please try a different browser and see if that helps? If you are still experiencing issues using another browser, please let us know, thank you!
I checked and it looks like your account has been accepted and you already selected a membership plan.
May you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue.
Let us know if the issue persists.